Key Account Timeliness Analyst (Mandarin Speaker)

J&T Cargo (PT Global Jet Cargo); Jakarta Pusat; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

J&T Cargo (PT Global Jet Cargo) is seeking a Key Account Timeliness Analyst fluent in Mandarin to perform daily timeliness analyses, track data quality, and identify root causes of delays. You will present findings and support corrective actions to improve overall operations at the Jakarta hub.

The role requires strong Excel and PowerPoint skills, detail-oriented data analysis, and proactive coordination to drive timely resolutions across stakeholders.

Qualifications

• Proficient in Microsoft Excel (data analysis, reporting)
• PowerPoint (presentation of insights)
• Mandarin communication (spoken; written proficiency is a plus)
• Strong logical thinking and analytical comprehension
• Detail-oriented with data-driven problem solving
• Good coordination and follow-up to drive issue resolution

Responsibilities

• Conduct daily and periodic timeliness performance analysis to identify delays and operational inefficiencies.
• Monitor data accuracy and trends, with strong sensitivity to abnormal or outlier data points.
• Identify root causes of timeliness issues and provide clear analysis-based insights.
• Follow up on identified issues in a timely manner and ensure proper feedback is communicated to relevant stakeholders.
• Support the establishment of improvement mechanisms and track corrective actions to ensure continuous performance improvement.
• Prepare analytical reports and presentations for internal review and management reporting.

Skills

Excel

PowerPoint

Mandarin communication

Data analysis

Analytical thinking

Detail-oriented

Problem solving

Coordination

Job description

About the job Key Account Timeliness Analyst (Mandarin Speaker)

Job Description:

• Conduct daily and periodic timeliness performance analysis to identify delays and operational inefficiencies.
• Monitor data accuracy and trends, with strong sensitivity to abnormal or outlier data points.
• Identify root causes of timeliness issues and provide clear analysis-based insights.
• Follow up on identified issues in a timely manner and ensure proper feedback is communicated to relevant stakeholders.
• Support the establishment of improvement mechanisms and track corrective actions to ensure continuous performance improvement.
• Prepare analytical reports and presentations for internal review and management reporting.

Job Requirements:

• Proficient in Microsoft Excel (data analysis, reporting) and PowerPoint (presentation of insights).
• Able to communicate in Mandarin (spoken; written proficiency is a plus).
• Strong logical thinking and analytical comprehension skills.
• Detail-oriented, proactive, and able to work with data-driven problem solving.
• Good coordination and follow-up skills to drive issue resolution.