Key Account Timeliness Analyst

J; Jakarta Pusat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

J is seeking a Timeliness Analyst (Mandarin Speaker) in Jakarta to conduct daily and periodic analyses of timeliness performance, identify delays, and provide data-driven insights. This role focuses on data accuracy, root cause analysis, and timely follow-up with stakeholders to drive continuous improvement.

The ideal candidate will be proficient in Excel and PowerPoint, fluent in Mandarin, and possess strong analytical and coordination skills to deliver actionable management reports.

Qualifications

• Proficient in Excel for data analysis and reporting.
• Able to communicate in Mandarin (spoken; written a plus).
• Strong logical thinking and analytical comprehension.

Responsibilities

• Conduct daily and periodic timeliness performance analysis to identify delays.
• Monitor data accuracy and trends with sensitivity to outliers.
• Identify root causes and provide insights from analyses.
• Follow up on issues and communicate feedback to stakeholders.
• Support improvement mechanisms and track corrective actions.
• Prepare analytical reports and management presentations.

Skills

Mandarin communication

Analytical thinking

Data-driven problem solving

Detail-oriented

Coordination & follow-up

Tools

Microsoft Excel

PowerPoint

Job description

About the job Key Account Timeliness Analyst (Mandarin Speaker)

Job Description:

• Conduct daily and periodic timeliness performance analysis to identify delays and operational inefficiencies.
• Monitor data accuracy and trends, with strong sensitivity to abnormal or outlier data points.
• Identify root causes of timeliness issues and provide clear analysis-based insights.
• Follow up on identified issues in a timely manner and ensure proper feedback is communicated to relevant stakeholders.
• Support the establishment of improvement mechanisms and track corrective actions to ensure continuous performance improvement.
• Prepare analytical reports and presentations for internal review and management reporting.

Job Requirements:

• Proficient in Microsoft Excel (data analysis, reporting) and PowerPoint (presentation of insights).
• Able to communicate in Mandarin (spoken; written proficiency is a plus).
• Strong logical thinking and analytical comprehension skills.
• Detail-oriented, proactive, and able to work with data-driven problem solving.
• Good coordination and follow-up skills to drive issue resolution.