Key Account Supervisor (MT-OFF)

PT Delta Djakarta Tbk; Jakarta Utara; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

PT Delta Djakarta Tbk in Jakarta, Indonesia, is seeking a Sales Manager to manage strategic Modern Trade accounts including supermarkets and convenience stores. You will translate the company strategy into customer business plans, build durable relationships, and coordinate field execution to hit sales, distribution, visibility, and profitability targets.

Responsibilities include developing account plans, monitoring performance, analyzing data, managing relationships with buyers and category

Qualifications

• Minimum Bachelor's Degree (S1) preferably in related fields.
• 3–5 years of experience in Sales, Modern Trade, FMCG or related industries.
• Experience in managing supermarket/hypermarket/minimarket or convenience store accounts.
• Previous supervision experience is an advantage.
• Knowledge of Modern Trade, Key Account Management, Sales Management, Trade Marketing, Merchandising, Category Management, Demand Forecasting, Commercial Negotiation, Sales Analysis, Trade Promotion, and Distribution Management.
• Technical skills include Key Account Management, Sales Planning & Forecasting, Commercial Negotiation, Customer Business Planning, Trade Promotion Management, Modern Trade Operations, Merchandising Management, Sales Data Analysis, Budget & Trade Spending Management, and Microsoft Excel & PowerPoint.
• Behavioral competencies: Customer Orientation, Result Orientation, Commercial Acumen, Negotiation, Analytical Thinking, Planning & Organizing, Leadership, Collaboration, Problem Solving, and Communication

Responsibilities

• Develop sales plans for assigned supermarket and convenience store key accounts in line with Company targets and ensure achievement of sales volume, net sales value, revenue, and profitability targets.
• Monitor sales performance on a daily, weekly, and monthly basis and identify gaps against targets; develop and implement corrective action plans.
• Analyze sales performance by account, outlet, area, SKU, brand, product category, and promotional program to identify business growth opportunities.
• Manage business relationships with buyers, category managers, purchasing teams, operations, merchandising teams, and other relevant customer stakeholders.
• Develop Customer Business Plans / Joint Business Plans for major key accounts and conduct periodic business reviews with customers.
• Ensure Company products are available in accordance with the agreed assortment for each customer and monitor product availability to minimize Out-of-Stock situations.
• Execute Company promotional programs within supermarkets and convenience stores according to the agreed activity calendar and evaluate promotional effectiveness.
• Ensure implementation of the Company's merchandising standards across Modern Trade outlets and monitor shelf availability, share of shelf, product facing, price tags, and promotional displays.
• Supervise and monitor merchandisers or field teams responsible for assigned accounts and provide coaching and monitor individual and team performance.
• Prepare periodic Modern Trade performance reports, analyze actual versus target, and recommend improvement actions based on performance analysis.

Skills

Key Account Management

Sales Planning

Forecasting

Negotiation

Merchandising

Sales Analytics

Budget & Trade Spending

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

To manage and develop strategic customers within the Modern Trade Off-Premise channel, particularly supermarkets and convenience stores, in order to achieve sales, distribution, product availability, visibility, profitability, and trade execution targets. The position is responsible for translating the Company's commercial strategy into effective customer business plans, building productive and sustainable relationships with key accounts, and coordinating sales and trade marketing execution at both customer head-office and store levels.

Key responsibilities

Develop sales plans for assigned supermarket and convenience store key accounts in line with Company targets and ensure achievement of sales volume, net sales value, revenue, and profitability targets

Monitor sales performance on a daily, weekly, and monthly basis and identify gaps against targets; develop and implement corrective action plans

Analyze sales performance by account, outlet, area, SKU, brand, product category, and promotional program to identify business growth opportunities

Manage business relationships with buyers, category managers, purchasing teams, operations, merchandising teams, and other relevant customer stakeholders

Develop Customer Business Plans / Joint Business Plans for major key accounts and conduct periodic business reviews with customers

Ensure Company products are available in accordance with the agreed assortment for each customer and monitor product availability to minimize Out-of-Stock situations

Execute Company promotional programs within supermarkets and convenience stores according to the agreed activity calendar and evaluate promotional effectiveness

Ensure implementation of the Company's merchandising standards across Modern Trade outlets and monitor shelf availability, share of shelf, product facing, price tags, and promotional displays

Supervise and monitor merchandisers or field teams responsible for assigned accounts and provide coaching and monitor individual and team performance

Prepare periodic Modern Trade performance reports, analyze actual versus target, and recommend improvement actions based on performance analysis

About you

Minimum Bachelor's Degree (S1), preferably in Management, Marketing, Business Administration, Economics, or other related fields

Minimum approximately 3–5 years of experience in Sales, Modern Trade, Key Account Management, FMCG, or related industries

Experience in managing supermarket, hypermarket, minimarket, or convenience store accounts is preferred

Previous experience in team supervision is an advantage

Knowledge of Modern Trade Management, Key Account Management, Sales Management, Trade Marketing, Merchandising, Category Management, Demand Forecasting, Commercial Negotiation, Sales Analysis, Trade Promotion, and Distribution Management

Technical competencies including Key Account Management, Sales Planning & Forecasting, Commercial Negotiation, Customer Business Planning, Trade Promotion Management, Modern Trade Operations, Merchandising Management, Sales Data Analysis, Budget & Trade Spending Management, and Microsoft Excel and PowerPoint

Behavioral competencies: Customer Orientation, Result Orientation, Commercial Acumen, Negotiation, Analytical Thinking, Planning & Organizing, Leadership, Collaboration, Problem Solving, and Communication

PT. Delta Djakarta, Tbk & PT Jangkar Delta Indonesia are fast-growing multinational company, which produces international branded beer and beverages. We are looking for smart, qualified, talented and motivated candidates to achieve company vision “To Be The Market Leader in Malt Based Beverage Producer in Indonesia”.