Key Account Specialist (E-Commerce Specialist)

PT Eroc Commerce Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading e-commerce enabler is seeking a Key Account Specialist to manage online platforms like Lazada and Tokopedia. The role involves driving sales performance, campaign management, and ensuring product visibility while collaborating with various teams. Ideal candidates should possess a Bachelor's degree and have relevant experience in e-commerce, focusing on building brand presence and achieving business objectives.

Qualifications

• 2-3 years work experience in E-Commerce.
• Proficient in English and experience with online selling platforms.
• Organized with good computer skills.

Responsibilities

• Manage online shop and oversee day-to-day operations.
• Implement revenue and profitability strategies.
• Coordinate with departments to ensure KPIs are met.

Skills

E-commerce knowledge

Sales

Communication

Negotiation

Presentation

Education

Bachelor's Degree in Business Administration

Tools

Lazada

Shopee

Tokopedia

Microsoft Office

Job description

Key Account Specialist (E-Commerce Specialist)

Responsible for On-line Shop management (Laz, Tokped, BliBli, Tiktok, Shopee) and manages overall sell in and sell out.

Oversee the day to day operations of the on-line platform.

Ensures the design of the shop adheres to the brand guidelines and directives by updating product content and images.

Recommends plan of action to increase revenue and profitability of the line business.

Campaign and promotion management.

Recommends and implements brand-traffic strategy to ensure sales and marketing objectives are achieved.

Executes campaign calendar as aligned with the brand objective.

Analyzes the performance of the products, categories and consumer buying patterns on a regular basis.

Order and inventory management

Plan an update inventory for the online sales platform.

Coordinate with different department to ensure KPIs are achieved.

Liaise with various departments regarding administrative and logistical preparations before the campaign and ensures shipment/orders of customers arrive on time.

Monitors and reconciles products and payment for fulfilled orders vs. failed/returns and recommends plan of action.

Responds and take action on customer concerns.

Gathers and analyzes data in improving the online business.

Job Qualification:

Bachelor's Degree in Business Administration or a related field preferred.

With 2-3 years work experience in E-Commerce.

Proficient in English (read, write and conversation).

Proficient in Lazada, Shopee, Tokopedia or any On-line Selling Platform.

Knowledgeable in E-commerce landscape.

Sales background experience is an advantage.

Organized and have good computer skills.

Above average communication, presentation and negotiation skills. Possess good English is a must (Read, Write, and conversation)

Able to speak and write in Mandarin will be a plus point.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a Key Account Executive?

Which of the following Microsoft Office products are you experienced with?

Do you have experience in a sales role?

How much notice are you required to give your current employer?

Which of the following languages are you fluent in?

Eroc Commerce started in Shenzhen, China. Main business is doing as an Ecommerce Enabler. We had been operating since June 2019. We have already open branches in Indonesia, Malaysia, Philipines and Vietnam (soon).Our goal is to be number one Enabler company in South-East Asia.

Eroc Commerce started in Shenzhen, China. Main business is doing as an Ecommerce Enabler. We had been operating since June 2019. We have already open branches in Indonesia, Malaysia, Philipines and Vietnam (soon).Our goal is to be number one Enabler company in South-East Asia.