Key Account Manager (KAM)

DKT Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in social marketing in Indonesia is seeking a Key Account Manager to develop and execute strategies for growth in chain pharmacy accounts. The ideal candidate will have over 5 years of experience managing key accounts, exceptional communication skills, and a strong analytical mindset. This role will involve collaboration with internal teams to ensure alignment with company goals while driving sales and market share enhancements.

Benefits

Medical

Miscellaneous allowance

Parking

Qualifications

• Minimum 5 years in Key Account Management & Chain Pharmacy management.
• Fluent in Bahasa Indonesia and English (spoken and written).
• Results-oriented and proactive with strong analytical abilities.

Responsibilities

• Develop strategies for chain pharmacy accounts to drive sales growth.
• Build relationships with buyers and decision makers.
• Monitor sales performance and analyze market trends.

Skills

Negotiation

Communication

Interpersonal

Analytical Thinking

Data Analysis

Education

Bachelor’s degree

Master’s degree

Tools

Microsoft Office Suite

Job description

Develop and execute chain pharmacy key account strategies to drive sales growth and expand market share in chain pharmacy accounts.

Build and nurture strong relationships with buyer, senior buyer and decision makers in chain pharmacy accounts.

Negotiation for contracts / trading terms, pricing agreements, promotion, activation, service level agreement, and in store excellent execution.

Ensure alignment of chain pharmacy accounts plans with overall company goals and priorities.

Monitor sales performance, trends analysist, and identify opportunities for growth and improvement.

Cross-Functional Collaboration

Coordinate internal resources to support chain pharmacy account activities, resolve issues, and optimize customer satisfaction.

Collaborate with the National Key Account Manager to develop strategic initiatives and align sales priorities.

Market Analysis & Reporting

Analyze market trends, competitor activities, and customer needs to identify risks and opportunities.

Provide regular updates on chain pharmacy accounts performance, forecasts, and plan recommendations to National Key Account Manager.

Resolve escalated issues efficiently to maintain long-term partnerships and customer satisfaction.

Continuously explore opportunities to deepen account engagement and drive mutual growth.

Qualifications

Bachelor’s degree in any discipline, Master’s degree is a plus.

Minimum 5 years of experience in managing both National and Local Chain Pharmacy Account Management & Key Account Management, experience in managing Pharma / OTC products is a must.

Excellent negotiation, communication, and interpersonal abilities.

Ability to analyse data and develop actionable plans.

Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).

Fluent in Bahasa Indonesia and English (spoken and written).

Results-oriented with a strong drive for achieving targets.

Proactive, collaborative, and solution focused.

Analytical thinking and detail capabilities.

Ability to thrive in a fast-paced, dynamic environment.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a key account manager?

Do you have experience in a sales role?

Which of the following languages are you fluent in?

How many years' experience do you have in a client services / account management role?

Which of the following Microsoft Office products are you experienced with?

How many years' experience do you have with forecasting for businesses?

DKT INDONESIA is a dynamic and innovative social marketing organization that promotes the provision of contraception, reproductive health, and HIV/AIDS prevention products and services.

DKT INDONESIA is the largest private provider of contraceptives in Indonesia with market-leading brands such as Sutra Condoms, Fiesta Condoms, Andalan Kontrasepsi, Andalan Feminine Care, Andalan Alat Uji Kehamilan Pribadi, Andalan Nutrisi, Postpil, Elzsa, Harmonis, MVA Plus Sets, Misotab.

Please visit our website at www.dktindonesia.org

About Us

DKT INDONESIA is a dynamic and innovative social marketing organization that promotes the provision of contraception, reproductive health, and HIV/AIDS prevention products and services.

DKT INDONESIA is the largest private provider of contraceptives in Indonesia with market-leading brands such as Sutra Condoms, Fiesta Condoms, Andalan Kontrasepsi, Andalan Feminine Care, Andalan Alat Uji Kehamilan Pribadi, Andalan Nutrisi, Postpil, Elzsa, Harmonis, MVA Plus Sets, Misotab.

Please visit our website at www.dktindonesia.org

Medical

Miscellaneous allowance

Parking