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Key Account Manager - Based in Medan / Pekanbaru

PT SEW Eurodrive Indonesia

Kota Medan ᯔᯩᯑᯉ᯲

On-site

IDR 100.000.000 - 200.000.000

Full time

3 days ago
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Job summary

A leading provider in drive technology is seeking a Key Account Manager in Medan, tasked with fostering customer relationships and optimizing sales strategies. This role focuses on understanding customer needs, ensuring performance improvements, and driving sales growth through strategic planning.

Qualifications

  • Experience in key account management.
  • Communication skills for relationship-building.
  • Analytical skills for customer data management.

Responsibilities

  • Develop and manage relationships with customers.
  • Analyze client data and prepare progress reports.
  • Resolve customer issues effectively.

Skills

Relationship Management
Sales Strategy
Customer Analysis

Job description

Key Account Manager - Based in Medan / Pekanbaru
  • Develop a solid and trusting relationship between the customer and the company, acting as the primary contact.
  • Expand relationships and acquire new contacts.
  • Gain a comprehensive understanding of customer needs and expectations from a power transmission supplier now and in the future.
  • Understand customers' Capex planning, expansion plans, and maintenance strategies.
  • Analyze client data to manage customer relationships, and prepare reports on account progress, goals, and quarterly initiatives for team and stakeholder review.
  • Resolve customer issues and complaints effectively.
  • Develop strategic plans to improve sales results and create value selling strategies to optimize product sales.
  • Prepare quotations for tenders related to spare units, spare parts, or services.
  • Collaborate with engineering and services teams to maximize sales through optimized offers and up-selling.
  • Organize quarterly or bi-annual meetings with customer stakeholders to update them on progress and gather their needs.

Do you have experience in a role requiring relationship management?

How many years of experience do you have as a key account manager?

What is your expected monthly basic salary?

Which qualifications do you possess?

How many years of experience do you have as a sales engineer?

Do you have experience in a sales role?

Which languages are you fluent in?

Are you available to travel as required for this role?

Manufacturing, Transport & Logistics, 51-100 employees

SEW-EURODRIVE is a world leader in drive technology and automation, known for solving complex power transmission and motion control challenges. Established in 1931, we have a long history of innovation and excellence in drive technology.

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