Key Account Manager

PT Xinhuadu Digital Technology; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading digital technology firm in Jakarta Selatan seeks an Account/E-commerce Specialist to manage client accounts in the beauty industry. The ideal candidate has at least 1 year of relevant experience, a strong understanding of digital platforms, and excellent communication skills. You will be responsible for client relationship management and ensure smooth project workflows.

Qualifications

• Minimum 1 year of experience as an Account/E-commerce Specialist in a creative or agency, preferably handling beauty or skincare brands.
• Strong understanding of beauty industry trends and digital platforms (Instagram, TikTok, YouTube).
• Detail-oriented, organized, and capable of managing multiple accounts or projects simultaneously.

Responsibilities

• Apply knowledge of beauty industry trends and digital platforms to support client accounts and campaigns.
• Maintain effective communication with external stakeholders and internal teams to ensure project alignment.
• Build and sustain strong client relationships, ensuring internal processes are coordinated.

Skills

Experience with beauty brands

Understanding of digital platforms

Excellent communication skills

Client relationship management

Detail-oriented

Proficiency in Google Workspace

Tools

Project management tools

Job description

Qualifications

• Minimum 1 year of experience as an Account/E-commerce Specialist in a creative or agency, preferably handling beauty or skincare brands.
• Strong understanding of beauty industry trends and digital platforms (Instagram, TikTok, YouTube).
• Excellent communication skills in dealing with both external stakeholders and internal teams.
• Able to build and maintain strong client relationships while ensuring internal alignment and smooth workflow.
• Detail-oriented, organized, and capable of managing multiple accounts or projects simultaneously.
• Proficient in Google Workspace and project management tools.

Responsibilities

• Apply knowledge of beauty industry trends and digital platforms to support client accounts and campaigns.
• Maintain effective communication with external stakeholders and internal teams to ensure project alignment and timely delivery.
• Build and sustain strong client relationships, ensuring internal processes are coordinated and workflows run smoothly.
• Manage multiple accounts or projects simultaneously with attention to detail and organization.
• Utilize Google Workspace and project management tools to plan, track, and report on activities and results.