Key Account Manager

Talent Hunts Indonesia; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A dynamic marketing technology startup is seeking a results-driven Key Account Manager to foster long-term client relationships and ensure client satisfaction. The ideal candidate will have a minimum of 2-5 years of experience in sales or customer service, excellent negotiation abilities, and fluency in both Bahasa Indonesia and English. This position plays a key role in understanding client needs and delivering tailored solutions.

Qualifications

• Minimum of 2-5 years working experience.
• Proven experience as a Key Account Manager or relevant sales/customer service role.
• Fluency in Bahasa Indonesia and English.

Responsibilities

• Develop and maintain strong, long-lasting client relationships with key accounts.
• Negotiate contracts and close agreements.
• Prepare regular reports on account status and transaction success.

Skills

Strong interpersonal and communication skills

Negotiation skills

Fluency in Bahasa Indonesia and English

Ability to analyze sales performance metrics

Tools

CRM software (Hubspot)

Job description

Our client is a fast-paced growing CRM, AI-based Marketing Automation startup combined with Generative AI & Multi Language support. Currently, we are helping them inseeking a dynamic and results-driven Key Account Manager to join our team.

As a Key Account Manager, you will play a crucial role in developing and maintaining long-lasting client relationships, understanding client needs, and delivering tailored solutions to ensure client satisfaction and business success

Key Responsibilities:

• Develop and maintain strong, long-lasting client relationships with key accounts.
• Understand client needs and requirements and collaborate with cross-functional teams to ensure the delivery of tailored solutions.
• Negotiate contracts and close agreements, ensuring clients needs and expectations are met.
• Serve as the main point of contact for all key client matters, anticipate the clients needs, and work within the company to ensure deadlines for the client are met.
• Prepare regular reports on account status and transaction success.
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.

Requirements:

• Minimum of 2 - 5years working experience
• Proven experience as a Key Account Manager or other relevant sales/customer service role.
• Strong interpersonal and communication skills with aptitude in building relationships with professionals at all organizational levels.
• Excellent negotiation skills, with the ability to understand and analyze sales performance metrics.
• Fluency in Bahasa Indonesia and English.
• Good to have: Knowledge of CRM software (Hubspot)

Required Skills:

Bahasa Indonesia Performance Metrics Sales Performance HubSpot Metrics Automation Negotiation Software Marketing Business English Communication Sales