Key Account Manager

Talent Hunts Indonesia; Jakarta Selatan; On-site; USD 30.000 - 50.000; Full time

Job summary

A dynamic marketing firm in Jakarta Selatan is looking for a Key Account Manager. The role involves developing and maintaining strong client relationships, negotiating contracts, and ensuring client satisfaction. The ideal candidate has 2-5 years of experience in account management, excellent negotiation skills, and fluency in both Bahasa Indonesia and English. This position offers a chance to work in a fast-paced, innovative environment.

Qualifications

• Minimum of 2-5 years working experience.
• Proven experience as a Key Account Manager or relevant sales/customer service role.
• Strong interpersonal and communication skills for relationship building.
• Excellent negotiation skills with understanding of sales performance metrics.
• Fluency in Bahasa Indonesia and English.

Responsibilities

• Develop and maintain client relationships with key accounts.
• Understand client needs and collaborate with teams to deliver solutions.
• Negotiate contracts and close agreements.
• Serve as the main point of contact for key client matters.
• Prepare reports on account status and transaction success.
• Identify and grow opportunities within territory.

Skills

Negotiation

Communication

Problem-solving

Tools

CRM software (Hubspot)

Job description

Our client is a fast-paced growing CRM, AI-based Marketing Automation startup combined with Generative AI & Multi Language support. Currently, we are helping them inseeking a dynamic and results-driven Key Account Manager to join our team.

As a Key Account Manager, you will play a crucial role in developing and maintaining long-lasting client relationships, understanding client needs, and delivering tailored solutions to ensure client satisfaction and business success

Key Responsibilities:

• Develop and maintain strong, long-lasting client relationships with key accounts.
• Understand client needs and requirements and collaborate with cross-functional teams to ensure the delivery of tailored solutions.
• Negotiate contracts and close agreements, ensuring clients needs and expectations are met.
• Serve as the main point of contact for all key client matters, anticipate the clients needs, and work within the company to ensure deadlines for the client are met.
• Prepare regular reports on account status and transaction success.
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.

Requirements:

• Minimum of 2 - 5years working experience
• Proven experience as a Key Account Manager or other relevant sales/customer service role.
• Strong interpersonal and communication skills with aptitude in building relationships with professionals at all organizational levels.
• Excellent negotiation skills, with the ability to understand and analyze sales performance metrics.
• Fluency in Bahasa Indonesia and English.
• Good to have: Knowledge of CRM software (Hubspot)

Required Skills:

Bahasa Indonesia Performance Metrics Sales Performance HubSpot Metrics Automation Negotiation Software Marketing Business English Communication Sales