Communicating with clients to understand their needs and explain product value.
Building relationships with clients based on trust and respect.
Collaborating with internal departments to facilitate client need fulfillment.
Collecting and analyzing data to learn more about consumer behavior.
Resolving complaints and preventing additional issues by improving processes.
Identifying industry trends.
Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience.
Discuss with team members about business progress towards customers and find a new way to improve.
Obligated to maintain the existing Revenue and Customers as targeted.
Bachelor‘s degree or above with three years of proven experience in the account or related field.
Ability to collect, track, and analyze large amounts of data.
Adaptability and strong problem-solving skills.
Ability to build rapport and collaborate with others within the company and externally.
Understanding of consumer behaviors and industry trends.
Experience in a logistic industry is highly desirable.