Key Account Management (warehouse & Transport)

i Fujitrans Logistic Services; Daerah Khusus Ibukota Jakarta; On-site; USD 18.000 - 27.000; Full time

Job summary

A leading logistics services provider in Jakarta is seeking a Key Account Manager to strengthen customer relationships and drive business growth. The role focuses on managing accounts, aligning strategies with financial performance, and collaborating with internal teams to enhance service delivery. Candidates should have a relevant degree, extensive experience, and strong communication skills.

Qualifications

• Minimum bachelor’s degree (S1) in Business, Economics, Supply Chain, or related fields.
• At least 5 years of professional experience in a similar organization or role.
• Proficiency in English is a must.

Responsibilities

• Develop and maintain strong customer relationships to ensure satisfaction.
• Manage budget and actual P&L with continuous performance improvement.
• Collaborate with internal stakeholders to ensure quality service delivery.

Skills

Analytical skills

Sales skills

Communication skills

Education

Bachelor's degree in Business, Economics, or Supply Chain

Tools

Warehousing Management Systems (WMS)

Microsoft Office

Job description

Key Account Management (Warehouse & Transport)

Develop and maintain strong relationships with existing customers to ensure satisfaction and loyalty.

Be customer-oriented, focusing on mutual growth and benefits with a strong business sense.

Translate strategies into clear business plans, perform calculations, execute, track, and achieve results.

Respond promptly to customer inquiries and complaints.

Manage results against budget and actual P&L, with continuous improvement and analysis of financial performance.

Conduct weekly reviews of opportunities and business plans.

Collaborate closely with internal stakeholders (IT, Operations, Commercial, Finance) to communicate client needs and ensure quality service delivery.

Liaise with internal teams and customers to support project services.

Work with Finance to reduce days outstanding, improve cash flow, manage bad debts, billing cycles, and billing simulations.

Requirements:

• Minimum bachelor’s degree (S1) in Business, Economics, Supply Chain, or related fields.
• At least 5 years of professional experience in a similar organization or role, with a proven track record in business development and achieving growth targets, preferably in Third Party Logistics or related fields.
• Experience dealing with senior-level customers.
• Excellent presentation and communication skills, both spoken and written.
• Strong analytical and sales skills.
• High drive and resilience.
• Self-motivated with a sense of urgency.
• Knowledge of Warehousing Management Systems (WMS) is a plus.
• Proficiency in English, both spoken and written.

Additional questions include qualifications, expected salary, language skills, and Microsoft Office experience.

We are an established 3PL joint venture between Indonesian and Japanese top companies, focused on end-to-end logistics services. We seek highly motivated individuals to join us as we expand our business, utilizing our proprietary system to optimize warehousing practices.