Junior Guest Experience Agent - Luxury Hospitality

The Ritz-Carlton Hotel Company, L.L.C.; Provinsi Bali; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Bali is seeking a Guest Experience Expert to elevate our guests' stay by providing seamless service from check-in to check-out.

You will coordinate with teams to handle guest requests, process operations, and prepare reports while maintaining The Gold Standards and professional appearance.

This on-site role requires standing and moving throughout shifts and a commitment to hospitality excellence in a luxury environment.

Qualifications

• High school diploma or G.E.D. equivalent.

Responsibilities

• Process operational needs as part of guest services.
• Address guest requests and inquiries.
• Complete reports and share local highlights.
• Maintain professional appearance and follow policies.

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Bali is seeking a Guest Experience Expert to elevate our guests' stay by providing seamless service from check-in to check-out.

You will coordinate with teams to handle guest requests, process operations, and prepare reports while maintaining The Gold Standards and professional appearance.

This on-site role requires standing and moving throughout shifts and a commitment to hospitality excellence in a luxury environment.