Junior Fraud Management Officer

Blibli; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Blibli, a leading e-commerce platform in Indonesia, is seeking a Fraud Analyst to join their Operations Department. In this role, you will monitor key performance indicators, analyze data for suspicious activities, and recommend preventive measures against fraud. Perfect for fresh graduates with a strong analytical mindset, this position offers an exciting opportunity to contribute to Blibli's commitment to customer satisfaction.

Qualifications

• Minimum Bachelor’s degree in relevant fields.
• Fresh graduates are welcome to apply.
• Proficiency in Microsoft Office, especially Excel.

Responsibilities

• Investigate anomalies in marketplace transactions.
• Examine suspicious e-commerce activities.
• Identify emerging fraud patterns and recommend actions.

Skills

Logical thinking

Analytical mindset

Problem-solving skills

Communication skills

Education

Bachelor’s degree (preferably in Information Systems, Computer Science, Information Management, Law, or Criminology)

Tools

Microsoft Office

Excel

Job description

About the role

The Fraud Analyst is part of the Operations Department, which oversees the end-to-end process—from the moment a buyer searches for a product on Blibli to the final product delivery. The Operations team monitors and analyzes key performance indicators (KPIs) and investigates any fluctuations in operational performance. The department includes functions such as Customer Service, Payments, Listings, Warehouse, Logistics, Seller Operations, and Fraud.

Key Responsibilities:

• Investigate anomalies in marketplace transactions and document findings throughout the customer journey.
• Examine suspicious e-commerce activities based on detailed data and pattern analysis.
• Identify emerging fraud patterns or activities and recommend preventive or corrective action

Qualifications:

• Minimum Bachelor’s degree, preferably in Information Systems, Computer Science, Information Management, Law, or Criminology.
• Fresh graduates are welcome to apply.
• Strong logical thinking, analytical mindset, and problem-solving skills.
• Proficient in Microsoft Office, especially Excel.
• Excellent communication skills to align with various stakeholders.
• Able to work independently as well as collaboratively within a team, with a positive attitude