Junior Branch Manager (AECC - Jakarta)

AECC Holdings Pty; Jakarta Pusat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading educational consultancy in Jakarta Pusat is seeking a motivated Junior Branch Manager to oversee daily operations and lead a high-performing team. The ideal candidate will possess strong leadership and communication skills, with at least 3 years of experience in a counselling role. This position offers a competitive salary and additional benefits, along with opportunities for growth and development within the organization.

Benefits

Competitive salary

Additional benefits

Attractive yearly bonus commission scheme

Qualifications

• Minimum 3 years experience in counselling or senior counselling role.
• Familiar with budgeting and finance functions.
• Experience in people management.

Responsibilities

• Manage daily branch activities ensuring smooth operations.
• Lead and motivate team, providing guidance and training.
• Ensure high-quality customer service delivery.
• Collaborate on sales targets and local marketing initiatives.
• Ensure compliance with policies and regulations.
• Monitor branch budgets and financial reports.

Skills

Leadership

Communication skills

Problem-solving

Attention to detail

Client relations knowledge

Team management

Job description

Overview

We are seeking a dynamic and motivated individual to join our team as a Junior Branch Manager.

The successful candidate will be responsible for overseeing the day-to-day operations of AECC branch, ensuring excellent customer service, managing staff, and contributing to the achievement of organizational goals.

As Junior Branch Manager, you will primarily work closely and assist Manager in managerial tasks in dedicated branch. In addition, this position will play important role in developing, coordinating, and executing marketing activities and localised initiatives in respective branch.

This is an exciting opportunity for someone with leadership potential to grow and develop within AECC Indonesia.

ABOUT YOU

• Creative mind with without-the-box thinking.
• Strong interpersonal and communication skills within and outside organisations.
• Excellent problem-solving and decision-making skills
• Attention to detail and accuracy.
• Knowledge of products and client relations.
• Proven ability to lead and grow a high-performing team.

What You’ll Do

• Branch Operations: Manage and supervise daily branch activities and ensuring a smooth working environment on a daily basis.
• Staff Management: Lead and motivate team members, providing guidance, training, and performance feedback. Ensure proper staffing levels and manage scheduling.
• Customer Service: Foster a customer-centric environment by ensuring high-quality service delivery, addressing customer inquiries and concerns, and maintaining customer satisfaction.
• Sales and Business Development: Collaborate with the marketing team and Business Development Specialist to meet or exceed branch sales targets. Identify opportunities for business growth and actively participate in local marketing initiatives.
• Compliance: Ensure compliance with company policies, industry regulations, and legal requirements. Implement and enforce security and safety measures within the branch.
• Financial Management: Monitor and manage branch budgets, expenses, and financial reports. Work towards achieving financial objectives and profitability targets.

Your Requirements

• Minimum 3 year’s experience within counsellor or senior counsellor position
• Familiar with budgeting and generic finance function
• Experience in people management.

SALARY & BENEFITS

• Competitive salary
• Additional benefits (on top of counsellor remuneration)
• Attractive yearly bonus commission scheme