JOB VACANCY – CUSTOMER RELATION

WQA ASIA PACIFIC; Jakarta Pusat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading quality assurance firm in Jakarta is seeking a qualified Customer Relation professional to provide support in planning and account management, handling customer queries, and contributing to graphic design for promotions. Candidates must have a Marketing or Communication degree and at least 2 years of experience in customer relations. Fluency in English and strong communication skills are essential. This position offers a dynamic work environment with opportunities for growth.

Qualifications

• Minimum 2 years experience as customer relation or marketing.
• Having a blog and social media accounts (value-added).

Responsibilities

• Provide full support to technical administration.
• Manage Strategic Planning projects to meet commercial objectives.
• Handle product knowledge & problem solving for customer satisfaction.

Skills

Good communication skill

Fluent in English

Computer literacy

Advanced in Microsoft Office

Graphic design skills

Education

D3 / S1 major in Marketing or Communication

Tools

Microsoft Office (Excel, Word)

Job description

Worldwide Quality Assurance – Asia Pacific (WQA-APAC) is a leading ISO Certification Body in Asia Pacific. We have head office in United Kingdom. www.wqa-apac.com

Due to our aggressive business expansion, we are looking for qualified & dynamic talents to join our success team for the following position at Jakarta Office.

CUSTOMER RELATION

Responsibilities

• Provide full support to technical administration
• To provide a high level of specialist support in Planning and Account Management to WQA’s existing clients and manage Strategic Planning projects to meet commercial objectives and maximize the overall service.
• Handling product knowledge & problem solving for customer satisfaction
• Respond to or redirect incoming miscellaneous queries by whatever appropriate means, liaising at all levels within office and customer business base

Requirements

• Female
• D3 / S1 major in Marketing or Communication.
• Having minimum 2 years experiences as customer relation or marketing
• Good communication skill, fluent in English and computer literacy.
• Advanced in using Microsoft Office (Excel, Word) and internet
• Having a blog, and social media accounts (value-added)
• Perform simple graphic design for advertising purposes and website promotion.

If you meet all of the requirements above, please send your full resume with current and expected salary and recent photograph to [e-mail]