Job Coach - WFA

MAX Solutions; Daerah Khusus Ibukota Jakarta; On-site; AUD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a passionate Job Coach to empower individuals in their job search. This role involves building strong relationships with clients, understanding their goals, and connecting them with potential employers. You will showcase your customer service and influencing skills while working for a leader in Employment Services. With opportunities for career growth and a supportive team environment, this position offers a unique chance to make a meaningful impact on people's lives. Join a diverse team that values inclusion and provides extensive benefits, ensuring a fulfilling work experience.

Benefits

Gender neutral paid parental leave of 12 weeks

Superannuation contributions for women during unpaid parental leave

5 weeks annual leave after 3 years

Access to long service leave after 5 years

Flexible working arrangements

Education assistance and study leave

Proven career development opportunities

Qualifications

• Solutions-focused mindset and strong organisational skills are essential.
• Ability to influence and connect customers with employers.

Responsibilities

• Assist customers in achieving employment goals and enhancing their skillsets.
• Build relationships and trust with customers to secure employment.

Skills

Customer Service Skills

Influencing Skills

Organisational Skills

Empathy

Motivation

Education

Driver's License

Working with Children/Vulnerable People Card

Job description

Project/Position Introduction

Overview

Introduction

As a Job Coach - WFA, you will be doing so much more than finding jobs; you'll be changing lives. At MAX, we are passionate about empowering and motivating our customers to achieve their employment goals and successfully commence into meaningful and sustainable employment.

The key to success is by working with your customers, building relationships with them, and gaining their trust. You will:

• Assist with the basics of what would be most beneficial for your customers for the positive result of successfully getting in front of a potential employer.
• Understand your customers' goals and link them with a variety of activities to enhance their skillset if need be.
• Use your influencing skills to connect your customers with employers and build employer connections to secure employment.

The opportunity

• Showcase your customer service and influencing skills.
• Demonstrate your passion for helping others.
• Work for global leaders in Employment Services.
• Earn a competitive base with performance bonuses.
• Be part of a supportive, like-minded team.
• Career growth opportunities in a large national company.

About you

• Solutions-focused / positive mindset.
• Self-confident and motivated.
• Strong organisational and administration skills.
• Resilient, empathetic, and a team player.
• Current driver licence.
• Ability to obtain a Working with Children/Vulnerable People Card/Blue Card and Police Clearance.
• Be able to obtain a registered myGOVID name prior to commencing employment.

Benefits

• Gender neutral paid parental leave of 12 weeks.
• Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave.
• 5 weeks annual leave after 3 years’ service.
• Access to long service leave after 5 years’ service.
• Extensive leave provisions including domestic abuse, community service, and study leave.
• Ability to purchase or cash out annual leave.
• Education assistance and study leave.
• Flexible working arrangements.
• Proven career development and promotion opportunities.

Diversity and Inclusion

We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

At MAX, we value diversity – in the backgrounds, ideas, work styles, and perspectives of our team. We strongly encourage people with disabilities, Aboriginal & Torres Strait Islander people, mature-aged workers, and people from culturally and linguistically diverse backgrounds to apply.

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.

Next steps

If you have a passion for helping people, please click "apply" to find out more about the role. If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email [e-mail] before you submit your application.

To view a copy of the position description:

PD - Job Coach - WFA