IT Workplace Administrator

THE FRESH PRODUCTS EPZ LIMITED; Daerah Istimewa Yogyakarta; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading tech company is looking for an IT Workplace Administrator in Indonesia. The role involves providing IT support, managing systems, and enhancing user experiences. Applicants should have 3-5 years of IT support experience and strong skills in SaaS tools. The position offers flexible work options and numerous benefits including health insurance and professional growth opportunities.

Benefits

Unlimited learning opportunities

Health insurance from Day 1

Flexible work schedule

Company events and celebrations

Qualifications

• 3–5 years of experience in a similar IT support role.
• Hands-on experience with Google Workspace and SaaS tools.
• Familiarity with Google Cloud Platform Administration is a plus.

Responsibilities

• Prepare laptops for newcomers and handle global hardware setups.
• Address and resolve technical issues reported by employees.
• Manage and administer SaaS tools including Google Workspace.

Skills

Technical troubleshooting

Proactive mindset

Analytical skills

Experience with SaaS tools

Excellent communication

Tools

Google Workspace

JumpCloud

Slack

Windows/macOS

Job description

Overview

Join Hostinger, and we’ll grow fast! Is there a limit to growth? Not at Hostinger. We’re constantly reaching new heights. With a team of 900+ professionals, we are behind the success of over 3.9 million clients in 150 countries, helping them launch their e-shops, blogs, portfolios, businesses, and passion projects.

Our mission: To provide tools that help individuals and small businesses succeed online faster and easier.

Our culture: Guided by 10 company principles. Our formula for success: Customer obsession, innovative products, and talented teams.

Your role at Hostinger

Are you a friendly and proactive person who loves solving IT challenges? Do you take pride in helping colleagues, working independently, and learning fast in a dynamic tech-driven environment? We have a role that will fit you perfectly. Hostinger is a world-class web hosting company powered by curious and high-spirited tech professionals. We believe our people deserve the best IT workplace experience — and we\'re looking for a passionate IT Workplace Administrator to make it happen.

Your day-to-day

• Prepare and maintain laptops (Windows/macOS) for newcomers, handling global hardware shipments, setup, and collection.
• Address and resolve technical issues reported by employees, both remotely and on-site (software, hardware, connectivity, and access problems).
• Manage and administer SaaS tools including Google Workspace, JumpCloud, Slack, Miro, CRM platforms, and VPN access (NordLayer).
• Support system upgrades and improvements, ensuring tools are up-to-date and secure.
• Assist with access management for internal systems like CRM, NordPass, KnowBe4, and other platforms.
• Document processes and updates clearly to build a scalable, resilient IT infrastructure.
• Conduct regular system audits, maintain accurate asset inventories (hardware/software).
• Work cross-functionally to deliver smooth onboarding, solve incidents, and enhance employee IT experiences.
• Support the functionality of office peripherals such as printers and meeting room technology including projectors and video conferencing systems.
• Manage the process of retiring and disposing of old IT equipment in a secure and compliant manner.
• Contribute to user training and guidance on basic IT tools and best practices as the role evolves.
• Manage and maintain office internet infrastructure, ensuring stable and secure connectivity at the office.

Your Skills And Experience

• 3–5 years of experience in a similar IT support or system administration role.
• Hands-on experience in dynamic environments with Google Workspace, JumpCloud, Slack, Windows/macOS device management, and SaaS tools.
• Familiarity with Google Cloud Platform Administration is a strong advantage.
• Excellent troubleshooting skills for both hardware and software issues.
• Good understanding of IT security principles, access management, and endpoint protection basics.
• Strong analytical and problem-solving skills.
• Proactive mindset, attention to detail, strong organizational skills.
• Fluency in English (both verbal and written).
• Passion for continuous learning, innovation, and growing into a senior IT role over time.
• Demonstrates a proactive and solution-oriented approach to challenges, taking ownership to drive results independently.
• Hands-on experience with MikroTik network devices is a plus.
• Ability to manage and maintain office internet connectivity, including monitoring quality, troubleshooting user-level network issues, and escalating to ISPs or vendors when necessary to ensure stable and secure office operations.

Benefits For You

• 360 Growth: We provide limitless learning opportunities : access to platforms like Reforge and Scribd, global conferences, physical and digital libraries, feedback culture , and mentoring through TesoXchange . Advance your career with internal mobility and grow with a team eager to share knowledge and support your success.
• Freedom & responsibility: Work on your terms: from modern offices in Kaunas, Vilnius, or Indonesia, the comfort of home, or anywhere in the world. Enjoy flexibility in managing your schedule and bring your ideas to life in a fast-paced, dynamic environment.
• Wellness simplified: Your health comes first with insurance from Day 1, gym memberships, recharge leave, and regular health checks. Join sports, arts, and hobby clubs or simply enjoy the balance of a lifestyle that prioritizes wellness.
• Work hard - party hard: Recognize hard work with company events like Summerfest & Winterfest, Town Hall, Meet the Client initiatives, team-buildings, and workations. Celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations.

Rp5.500.000 - Rp8.500.000 a month

Get ready to take your personal and professional growth to new heights! Join Hostinger today and be part of our journey.