IT Support Specialist

PT. BERKAH GIAT JAYA; Tangerang; On-site; IDR 30,000,000 - 70,000,000; Full time

Job summary

An established industry player is seeking an Information Technology Support Specialist to enhance their IT operations. This role involves troubleshooting and maintaining hardware and software, managing user accounts in Active Directory, and ensuring smooth IT asset management. The ideal candidate will be a fresh graduate with a Bachelor's Degree or Diploma, possessing strong analytical and problem-solving skills, and the ability to work both independently and in a team. Join this dynamic environment where your contributions will directly impact the efficiency of IT services and support the organization's technological needs.

Qualifications

• Fresh graduates are welcome to apply with a Bachelor's Degree or Diploma.
• Good understanding of Active Directory and network topology.

Responsibilities

• Troubleshoot and maintain hardware and software for IT operations.
• Manage user accounts and support IT asset management.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Teamwork

Independence

Education

Bachelor's Degree

Diploma

Tools

Active Directory

GPO

Windows Operating System

Linux Operating System

Job description

Troubleshoot and maintain hardware and software.

IT-related operational support.

Troubleshoot and network installation.

Support the smooth management of IT assets.

Manage User accounts in Active Directory.

Installation and configuration of operating system & supporting software.

Maintain IT SLA for problem solving.

Understand Windows & Linux operating systems (plus).

Requirements:

1. Bachelor's Degree/Diploma, fresh graduates welcome to apply.
2. Able to communicate well.
3. Good analytical and problem-solving skills.
4. Able to work independently and in a team.
5. Have a good attitude and honesty.
6. Understand related to Active Directory, GPO or other Microsoft server tools.
7. Understand how networks work, and understand topology reading.

How many years' experience do you have as an Information Technology Support Specialist?