IT Support

FORMULATRIX; Salatiga ꦱꦭꦠꦶꦒ; On-site; USD 30.000 - 60.000; Full time

Job summary

Join a dynamic and rapidly growing company that specializes in robotic automation and software solutions for the life sciences industry. As an IT Support Specialist, you will play a crucial role in providing technical assistance and ensuring smooth operations for clients. This position offers a vibrant work culture that values innovation and employee empowerment. You will be responsible for diagnosing issues, performing system installations, and providing training. This is an exciting opportunity to grow your career while working with cutting-edge technology in a supportive environment.

Benefits

Competitive Salary

Employee Empowerment

Growth Opportunities

Vibrant Corporate Culture

Qualifications

• 2+ years of experience in Linux administration or technical support roles.
• Strong skills in troubleshooting hardware and software issues.

Responsibilities

• Provide technical support on-site or remotely for clients.
• Diagnose and troubleshoot hardware, networking, and software issues.

Skills

Linux Administration

Technical Support

Networking

Virtualization

Data Backup and Recovery

Communication Skills

Education

D3/S1 Degree in Computer Sciences

Tools

Proxmox

VMware

VirtualBox

QEMU

Hyper-V

Job description

Headquartered in Dubai, UAE, FORMULATRIX is fast growing robotic automation equipment manufacturer and software solutions provider to leading pharmaceutical companies and academic research institutions. We cater to clients in the highly specialized life sciences industry with our client base comprised of major Fortune 500 and Fortune 100 companies. The Company has experienced aggressive historic double digit growth with healthy profits because of our industry recognized patented technology and superior software delivery services. The industry recognizes our products and services due to our dedication to producing the " best breed of products " . Our business operations are international in scope with business units located in the United States, Europe, and Asia.

Our corporate culture highly rewards dedicated motivation, exceeding client expectations, entrepreneurial spirit, and " outside the box " thinking. In return, we offer a rewarding salary and benefits package, young and vibrant " down to earth " corporate culture, employee empowerment, and excellent growth opportunities.

Job Descriptions

• Respond to technical tickets and provide technical support on-site or via remote-access systems.
• Contact clients, propose effective solutions, and ensure issues are resolved.
• Diagnose and troubleshoot hardware, CCTV, networking, and software issues.
• Perform system installations, updates, monitoring, and maintenance procedures for hardware, software, and networking system.
• Perform backups and restore lost data as needed.
• Document processes and maintain service desk records.
• Provide minor technical or operational training.

Requirements

• D3/S1 Degree in computer sciences, information technology, or a related field.
• At least 2 years of experience as Linux admin, help desk, sys admin, technical support, data center technician, or similar.
• Experience with Virtualization (Proxmox, VMware, VirtualBox, QEMU, Hyper-V, etc)
• Extensive experience in Linux-based servers and network equipment (installing, monitoring, maintaining)
• Experience backup automation and restoring processes.
• Able to keep up with advancements in networking and computer troubleshooting.
• Good communication skills in English, both oral and written
• Willing to work the night shift.
• Applicants must be willing to work in Salatiga.

How to Apply

To be considered for this position, please scan the barcode provided or click https://bit.ly/IT_Fmlx and submit your data

IT Support (space) Your Name
e.g. IT Support Adam Fisal

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