IT Support

We are seeking a skilled IT Support Specialist to manage IT infrastructure, troubleshoot hardware & software issues, and ensure smooth system operations. The ideal candidate should be experienced in networking, IT administration, and basic automation.

Key Responsibilities:

1. Diagnose and resolve hardware & software issues (Windows, macOS, Linux).
2. Manage and troubleshoot network infrastructure (MikroTik, VPN, VLAN, Firewall).
3. Maintain IT assets, software licenses, and renewals.
4. Set up backup, security, and system optimizations.
5. (Bonus) Assist with basic video & image editing.

Qualifications:

1. Strong knowledge of networking (TCP/IP, DHCP, DNS, VPN, VLAN).
2. Experience in hardware & software troubleshooting.
3. Ability to configure MikroTik routers & networking tools.
4. Familiarity with Google Workspace & Trello.
5. Experience in IT tools & software license management.
6. (Bonus) Basic video & image editing skills.
7. Must be fluent in English.

Preferred Certifications (Not Mandatory):

Please provide your expected monthly basic salary and details about your qualifications and experience in an Information Technology Support Role.

Mindo is a fast-growing business consultancy company based in Yogyakarta, Indonesia. Mindo serves clients from all over the world with a wealth of experience in web development, IT consultancy, server maintenance, app development, API development, CRM systems, QA services, data entry, billing/accounting, and customer service. For employees, Mindo offers a professional and friendly work environment that focuses on employee retention and career progression. Employees are encouraged to take part in office sports and recreational activities, and English and career advancement courses are free for all employees. Apply today and join the Mindo family...