IT Support

VENTENY INDONESIA; Daerah Khusus Ibukota Jakarta; On-site; USD 30,000 - 60,000; Full time

Job summary

An innovative company is looking for an IT Support specialist dedicated to the HRGA team. This exciting role involves providing technical assistance, troubleshooting issues, and ensuring smooth technological operations within the HR department. You'll facilitate effective communication between HR, IT, and other departments, playing a crucial role in supporting HRGA operations. If you have a passion for technology and enjoy helping others, this opportunity is perfect for you. Join a dynamic team where your contributions will make a significant impact on the organization.

Qualifications

• 1-2 years of experience in IT support or related role.
• Strong analytical and troubleshooting skills.

Responsibilities

• Provide technical assistance and support for HRGA department.
• Troubleshoot and resolve technical issues related to hardware and software.
• Assist in onboarding and offboarding employees.

Skills

Technical Assistance

Troubleshooting

Analytical Skills

Communication Skills

Education

Bachelor's Degree in Information Technology

Bachelor's Degree in Computer Science

Job description

Responsibilities

We are seeking an IT Support dedicated to the HRGA team, providing technical assistance, troubleshooting, and support for hardware, software, and HR systems. This role ensures smooth technological operations within the HR department and facilitates effective communication between HR, IT, and other departments.

• Help desk for HRGA department.
• Providing technical assistance, troubleshooting and support.
• Ensure smooth technological operations within the HRGA department.
• Troubleshoot and resolve technical issues related to hardware, software, and connectivity.
• Assist in onboarding and offboarding employees by setting up and managing IT access.
• Monitor and prioritize IT support for HRGA-related issues.
  
  

Requirements

• Bachelor's degree in Information Technology, Computer Science or related fields.
• 1-2 years of experience in IT support or related role.
• Prior experience supporting HRGA teams is highly preffered.
• Strong analytical and troubleshooting skills.
• Ability to explain technical concepts to non-technical users clearly.