IT Quality Assurance (English Speaker)

Contract Duration: 6–12 months
Location: Jakarta, Indonesia
Industry: Banking / Financial Services

• Collaborate with PMs, BAs, Scrum Masters, and development teams to understand requirements.

• Create Test Plans, Scenarios, Cases, and Reports.

• Execute manual test cases and document test results.

• Identify, log, and manage defects.

• Work in agile delivery environment and participate in daily stand-ups and sprint reviews.

• Bachelor’s degree in Computer Science, IT, Business, or related fields.

• ISTQB Certification is a plus (or strong understanding of ISTQB standards).

• 3+ years of experience as Test Analyst in the banking industry.

• Experience testing Contact Center applications (Genesys, Web Chat, WhatsApp, Video Banking) preferred.

• Proficient with Jira, Linux commands, Ms. SQL Server, and MySQL.

• Excellent communication and interpersonal skills.

• Able to multitask and work independently in a fast-paced environment.

• Fluent in English is a must.