IT & Project Coordinator

byOrange; Jakarta Utara; On-site; IDR 580.334.000 - 829.050.000; Full time

Job summary

A technology company in Jakarta Utara is seeking an experienced professional to act as a key liaison between departments. The role involves leading projects related to workflow optimization, system enhancements, and providing IT solutions to improve operational efficiency. Strong analytical and organizational skills, along with proficiency in English, are essential for this position.

Qualifications

• Experience in project coordination or management in operational or IT initiatives.
• Strong understanding of cross-departmental workflows.
• Proficient in English (spoken and written).

Responsibilities

• Act as the liaison between departments for improvement needs.
• Lead and coordinate cross-departmental projects.
• Gather input and collaborate for solutions.

Skills

Project coordination

IT systems understanding

Analytical thinking

Problem-solving

Effective communication

Organizational skills

Detail-oriented

Job description

Key Responsibilities

• Act as the key liaison between departments to identify, compile, and analyze recurring issues or improvement needs in systems and operations
• Lead and coordinate cross-departmental projects, especially those related to workflow optimization, system enhancement, or digital transformation
• Gather detailed input from each department, compile problems systematically, and collaborate with internal/external parties to develop solutions or improvements
• Propose and implement IT-based solutions that improve operational efficiency, while maintaining communication across stakeholders
• Perform basic IT troubleshooting and coordinate with the technical team or vendors for more advanced issues
• Support daily operations through administrative and coordination tasks, ensuring processes run smoothly and efficiently
• Prepare clear project documentation, reports, and updates for management review
• Maintain and improve IT-related and operational policies in accordance with company standards
• Monitor the execution of projects and evaluate their success or follow-up needs
• Work closely with management to align operational improvements with strategic goals
  

Qualifications

• Experience in project coordination or project management, especially in operational or IT-related initiatives
• Strong understanding of IT systems and cross-departmental workflows
• Analytical thinker with excellent problem-solving and documentation skills
• Strong interpersonal skills, able to communicate effectively across different departments
• Proficient in English (spoken and written)
• Able to handle multiple ongoing tasks/projects, work independently and within a team
• Organized, detail-oriented, proactive, and trustworthy