IT Operations Engineer

Randstad (Schweiz) AG; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading staffing firm in Jakarta is seeking an IT Operations Engineer to ensure the reliability, performance, and security of IT infrastructure. The ideal candidate should have a strong technical background, be proactive, and possess excellent problem-solving skills. Key responsibilities include monitoring IT systems, troubleshooting issues, implementing security measures, and collaborating across teams. This role is office-based.

Qualifications

• Proven experience in IT operations or a related field.
• Strong knowledge of networking, servers, and cloud technologies.
• Excellent problem-solving skills with attention to detail.

Responsibilities

• Monitor and maintain IT systems to ensure optimal performance.
• Troubleshoot and resolve hardware and software issues promptly.
• Implement security measures to protect sensitive data.
• Collaborate with cross-functional teams on system improvements.
• Analyze system performance metrics to identify areas for enhancement.
• Document processes and create user manuals for internal use.
• Provide technical support and training to staff as needed.

Skills

IT operations experience

Networking knowledge

Servers expertise

Cloud technologies

Problem-solving skills

Attention to detail

Collaborative work style

Familiarity with monitoring tools

Experience with ticketing systems

Job description

We're Hiring: IT Operations Engineer!

We are looking for a skilled and proactive IT Operations Engineer to join our team in ensuring the reliability, performance, and security of our IT infrastructure. The ideal candidate will possess strong technical expertise and problem-solving abilities to support our operations efficiently.

Location: Jakarta, Indonesia
Work Mode: Work From Office
Role: IT Operations Engineer

What You'll Do:
Monitor and maintain IT systems to ensure optimal performance.
Troubleshoot and resolve hardware and software issues promptly.
Implement security measures to protect sensitive data.
️ Collaborate with cross-functional teams on system improvements.
Analyze system performance metrics to identify areas for enhancement.
Document processes and create user manuals for internal use.
Provide technical support and training to staff as needed.

What We’re Looking For:
Proven experience in IT operations or a related field.
Strong knowledge of networking, servers, and cloud technologies.
Excellent problem-solving skills with attention to detail.
Ability to work collaboratively in a fast-paced environment.
Familiarity with monitoring tools and ticketing systems is a plus.

Ready to make an impact? Apply now and let’s grow together!