IT Operation & Infrastructure Lead

PT Astra Welab Digital Arta (Maucash); Daerah Khusus Ibukota Jakarta; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading company in Jakarta is seeking an IT Operations Manager to oversee IT infrastructure and lead projects. The ideal candidate will have extensive experience in cloud services, network security, and team management. Responsibilities include managing IT support, ensuring compliance with security standards, and optimizing operational efficiency. If you have a strong background in IT and leadership skills, this role offers a great opportunity for growth.

Qualifications

• Minimal 5-8 tahun pengalaman di bidang IT Operations, Infrastructure, atau Network Administration.
• Minimal 2 tahun pengalaman memimpin proyek IT.

Responsibilities

• Manajemen Infrastruktur IT dan pengelolaan server, storage, cloud, dan jaringan.
• Merancang & memimpin proyek IT dengan timeline dan budget.

Skills

Leadership

Problem-solving

Analytical thinking

Communication

Education

S1 Teknik Informatika

Sistem Informasi

Tools

AWS

Azure

GCP

VMware

Kubernetes

Jira

Trello

MS Project

Job description

Responsibilities

• Manajemen Infrastruktur IT
• Mengelola & memonitor server, storage, cloud, dan jaringan.
• Mengimplementasikan kebijakan disaster recovery & backup.

Cloud & Network Engineering

• Deploy & maintain layanan berbasis cloud (AWS, Azure, GCP).
• Memastikan performa dan keamanan jaringan, VPN, firewall, dan load balancer.

IT Security & Compliance

• Mengawasi keamanan infrastruktur untuk mencegah serangan siber.
• Memastikan sistem sesuai standar keamanan IT (ISO 27001, NIST, GDPR).

Helpdesk & IT Operations

• Memimpin tim IT Support untuk menyelesaikan permasalahan user.
• Mengoptimalkan SLA untuk helpdesk dan operasional IT.

Project Management

• Merancang & memimpin proyek IT (migrasi cloud, upgrade infrastruktur, implementasi security).
• Menyusun timeline, scope, budget, dan risk management.
• Berkoordinasi dengan tim internal & vendor untuk memastikan proyek selesai tepat waktu.
• Menggunakan Agile/Scrum atau Waterfall sesuai kebutuhan proyek.
• Melakukan monitoring & reporting ke stakeholder terkait progres proyek.

Incident & Change Management

• Menangani insiden IT (downtime, security breach, failure analysis) secara cepat dan efektif.
• Menyusun & menjalankan IT policies & SOP terkait perubahan sistem.

Pendidikan & Pengalaman

• S1 Teknik Informatika, Sistem Informasi, atau bidang terkait.
• Minimal 5-8 tahun pengalaman di bidang IT Operations, Infrastructure, atau Network Administration.
• Minimal 2 tahun pengalaman memimpin proyek IT (Project Management).
• Pengalaman sebagai Cloud Engineer, Network Engineer, IT Security Specialist menjadi nilai tambah.

Keahlian Teknis

• Cloud Computing: AWS, Azure, GCP (deploy, maintenance, security).
• Networking: Firewall, VPN, VLAN, TCP/IP, DNS, DHCP.
• Infrastructure: Windows/Linux Server, storage, virtualisasi (VMware, Kubernetes).
• Security: Implementasi & audit keamanan IT, SIEM, endpoint protection, SOC.
• Helpdesk & IT Support: Manajemen tim IT Support, troubleshooting hardware/software.
• Automation & Scripting: Ansible, Terraform, PowerShell, atau Python.
• Project Management: Berpengalaman dalam end-to-end IT project lifecycle.
• Familiar dengan Agile, Scrum, Waterfall.
• Bisa menggunakan Jira, Trello, atau MS Project untuk tracking proyek.
• Kemampuan dalam budgeting, risk assessment, dan stakeholder communication.

Soft Skills

• Leadership & team management.
• Problem-solving & analytical thinking.
• Strong communication & stakeholder management.
• Time management & ability to work under pressure.