IT Infrastructure Supervisor

PT. Softex Indonesia; Tangerang Selatan; On-site; USD 90.000 - 130.000; Full time

Job summary

A leading company in the region seeks an IT Infrastructure Supervisor to oversee their IT operations. The successful candidate will manage the IT team, ensuring system performance, security, and compliance with regulations. This role requires a strong background in IT management, project leadership, and technical skills.

Qualifications

• Bachelor's degree in IT, Computer Science or related field.
• Minimum 5 years in IT management, 2 years in supervisory role.
• Relevant certifications like CompTIA Network+, Cisco CCNA preferred.

Responsibilities

• Lead and manage the IT infrastructure team.
• Ensure stability, security, and efficiency of IT systems.
• Plan and oversee IT infrastructure projects.

Skills

Network management

Server administration

Cloud services

Cybersecurity

Leadership

Problem-Solving

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Job description

The IT Infrastructure Supervisor is responsible for overseeing the daily operations of the company's IT infrastructure, ensuring optimal performance, security, and reliability. This role involves managing a team of IT professionals, coordinating with other departments, and implementing strategic initiatives to enhance the company's technological capabilities.

Key Responsibilities:

1. Supervise IT Infrastructure Team: Lead and manage the IT infrastructure team, providing guidance, support, and performance evaluations.
2. Maintain IT Systems: Ensure the stability, security, and efficiency of all IT systems, including servers, networks, and data centers.
3. Project Management: Plan, execute, and oversee IT infrastructure projects, ensuring they are completed on time and within budget.
4. Troubleshooting and Support: Address and resolve technical issues promptly, providing support to other departments as needed.
5. Vendor Management: Collaborate with external vendors and service providers to procure and maintain IT equipment and services.
6. Compliance and Security: Ensure all IT practices comply with company policies and industry regulations, implementing security measures to protect data and systems.
7. Documentation and Reporting: Maintain accurate documentation of IT infrastructure and provide regular reports to senior management

Job Requirements:

1. Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
2. Experience: Minimum of 5 years of experience in IT infrastructure management, with at least 2 years in a supervisory role.
3. Technical Skills: Proficiency in network management, server administration, cloud services, and cybersecurity.
4. Leadership Skills: Strong leadership and team management abilities, with excellent communication and interpersonal skills.
5. Problem-Solving: Proven ability to troubleshoot and resolve complex technical issues.
6. Project Management: Experience in managing IT projects, including planning, execution, and monitoring.
7. Certifications: Relevant certifications such as CompTIA Network+, Cisco CCNA, or Microsoft Certified: Azure Administrator Associate are preferred.
8. Adaptability: Ability to adapt to rapidly changing technological environments and stay updated with industry trends.