IT Infrastructure Lead: Networks, Security & End-User Support

Escentials; Daerah Khusus Ibukota Jakarta; On-site; IDR 335,852,225 - 503,778,337; Full time

Job summary

A leading beauty distribution platform in Indonesia is seeking an IT Support professional to maintain and monitor the company network and IT infrastructure. You will play a crucial role in ensuring the usability of computers and telephony systems while assisting users with their technical needs. Ideal candidates will have 3–5 years of IT experience and strong troubleshooting skills. This role offers the opportunity to thrive in a fast-paced, innovative environment and contributes significantly to team goals.

Qualifications

• 3–5 years of hands-on IT experience, with at least 1 year in end-user support or IT operations.
• Solid understanding of Windows Server environment, Active Directory, and basic networking concepts.
• Strong troubleshooting skills and ability to explain technical issues to non-technical users.

Responsibilities

• Maintain, upgrade and monitor the company network and outlets.
• Install, configure and troubleshoot usability of computers, telephony, and printers.
• Ensure availability of IT infrastructure services to authorized users.

Skills

Networking

IT security

Systems administration

Troubleshooting

Problem-solving

Communication

Job description

A leading beauty distribution platform in Indonesia is seeking an IT Support professional to maintain and monitor the company network and IT infrastructure. You will play a crucial role in ensuring the usability of computers and telephony systems while assisting users with their technical needs. Ideal candidates will have 3–5 years of IT experience and strong troubleshooting skills. This role offers the opportunity to thrive in a fast-paced, innovative environment and contributes significantly to team goals.