IT Business Process Improvement Officer

Yayasan Bina Nusantara; Jakarta Pusat; On-site; IDR 111,600,000 - 223,200,000; Full time

Job summary

Yayasan Bina Nusantara in Jakarta seeks a Business Process Improvement professional to map operational workflows and diagram them according to SOPs, while coordinating with business users on changes. You will identify automation gaps, propose process enhancements, and ensure SOPs are kept up to date with current practices.

A strong documentation mindset is essential. The role requires a Bachelor’s degree in Computer Studies or Management Studies and a minimum of two years’ experience, with

Qualifications

• Minimum 2 years working experience.
• Knowledge in designing and developing Standard Operating Procedures (SOP).
• Ability to coordinate with business users for changes to SOPs and processes.

Responsibilities

• Draw business process flows from operational into diagrams according to SOP (Standard Operating Procedures).
• Actively coordinate and consult with business users for changes or updates on business process.
• Actively gather complaints from business users for areas lacking automation.
• Find and suggest areas of improvement in business processes including any reengineering as per industry best practices.
• Coordinate with business users for routinely updating the SOP according to current processes.
• Provide proper documentation for business process improvement.
• Provide reports to direct Supervisor and suggest improvements related to time, effort and cost.
• Perform activities related to Quality Management System.

Skills

SOP design

Process improvement

Education

Bachelor degree in Computer Studies/Management Studies

Tools

Miro

Visio

Draw.io

Job description

Responsibilities

• Draw business process flows from operational into diagrams according to SOP (Standard Operating Procedures).
• Actively coordinate and consult with business users for any changes or updates on business process in operational.
• Actively gather complaints from business users for area lack of automation.
• Find and suggest area of improvement in business process to business users including any reengineering of business process if needed according to best practices from industry.
• Coordinate with business users for routinely updating the SOP (Standard Operating Procedures) according to current business process in operational.
• Provide proper documentation for business process improvement.
• Management Support Activities:
  • Provide Report to direct Supervisor.
  • Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost).
  • Perform activities related to Quality Management System.
  • Perform additional tasks related to key responsibilities as required by Direct Supervisor.

Education Requirement

• Minimum Bachelor Degree (S1) in Computer Studies/ Management Studies

Work Exposure/ Experience

• Minimum 2 years working experience

Special Skills

• Have knowledge in design & develop the Standard Operating Procedure (Miro, Visio, Draw.io)

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Education, Training & Professional Development 1,001-5,000 employees

PENGUMUMAN :

AN INSTITUTION FOR GLOBAL GENERATION

Education has become one of the basic human needs in the world. A way to enhance life, education should define its quality from the very first step. Innovation, excellence, quality are some of the traits that good education should have and induce to its students

BINA NUSANTARA started its path towards today’s grandness with a humble beginning. Hard work, dedication, commitment, and clear vision combined with the passion to educate young minds have led this institution, once a small computer course to transform into an integrated educational institution, educating generations of students over the course of thirty years.

At BINA NUSANTARA, every single element is entitled to the spirit of enhancing lives through education. Ensuring every parents that their children will receive nothing but the best in quality education, endorsing every students to achieve nothing but their personal best in various fields.

This spirit is implemented in each unit in the BINA NUSANTARA group, from BINUS International School, Undergraduate and Graduate Programs, Doctoral Program, to Training Center (Informal Education). Staff, teachers, lecturers, and students are committed in enhancing not only their lives, but also the generation as a whole.

However, the dream on becoming a World-Class Knowledge Institution never ends. BINA NUSANTARA commits to continuously learning and developing towards the future, where each step taken is a worthy contribution for achieving the goal of becoming an institution for global generation

PENGUMUMAN :

AN INSTITUTION FOR GLOBAL GENERATION

Education has become one of the basic human needs in the world. A way to enhance life, education should define its quality from the very first step. Innovation, excellence, quality are some of the traits that good education should have and induce to its students

BINA NUSANTARA started its path towards today’s grandness with a humble beginning. Hard work, dedication, commitment, and clear vision combined with the passion to educate young minds have led this institution, once a small computer course to transform into an integrated educational institution, educating generations of students over the course of thirty years.

At BINA NUSANTARA, every single element is entitled to the spirit of enhancing lives through education. Ensuring every parents that their children will receive nothing but the best in quality education, endorsing every students to achieve nothing but their personal best in various fields.

This spirit is implemented in each unit in the BINA NUSANTARA group, from BINUS International School, Undergraduate and Graduate Programs, Doctoral Program, to Training Center (Informal Education). Staff, teachers, lecturers, and students are committed in enhancing not only their lives, but also the generation as a whole.

However, the dream on becoming a World-Class Knowledge Institution never ends. BINA NUSANTARA commits to continuously learning and developing towards the future, where each step taken is a worthy contribution for achieving the goal of becoming an institution for global generation

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