IT Business Partner Supervisor

PT Etana Biotechnologies Indonesia; Jakarta Timur; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading biotech company in Jakarta Timur is seeking an IT Project Coordinator to act as the first point of contact for manufacturing IT needs. Responsibilities include gathering requirements, supporting IT systems implementation, and ensuring compliance with regulations. The ideal candidate has a Bachelor’s degree in Information Technology and 3–5 years of experience in IT support or project management. Joining us means contributing to cutting-edge biotech products with significant scientific impact.

Qualifications

• 3–5 years of experience in IT support or project coordination.
• Experience in regulated environments preferred.
• Familiarity with IT operations and infrastructure basics.

Responsibilities

• Act as the first contact for IT needs in manufacturing.
• Document requirements from various departments.
• Coordinate IT-related projects and support digital initiatives.

Skills

IT project management

Business analysis

Coordination

GxP compliance

IT service management

Education

Bachelor’s degree in Information Technology or related field

Tools

Manufacturing IT systems (MES, SCADA, ERP, LIMS)

Job description

Act as the first point of contact for manufacturing and other departments on IT-related needs.

Gather and document requirements from production, quality, supply chain, and commercial functions.

Provide feedback to IT leadership to ensure solutions align with operational priorities.

Support the implementation and adoption of manufacturing IT systems such as MES (Manufacturing Execution Systems), QMS, SCADA, LIMS, EBR, and IoT/OT integrations.

Assist in digital initiatives for automation, real-time data visibility, predictive maintenance, and paperless manufacturing.

Provide training and coaching for shopfloor users on new systems and tools.

Ensure smooth coordination between OT (Operational Technology) and IT infrastructure.

Coordinate IT-related projects in manufacturing and other departments under IT leadership.

Apply PMP/Agile practices to support project planning, execution, and reporting.

Track project milestones, monitor risks, and escalate issues as required.

Ensure effective collaboration across production, quality, IT, and compliance teams.

Ensure IT systems used in manufacturing comply with GxP, FDA 21 CFR Part 11, and data integrity standards.

Support IT-related activities during audits and inspections.

Follow company policies for Computer System Validation (CSV) and change control processes.

Requirements:

Bachelor’s degree in information technology, Computer Science, Engineering, or related field.

Training in IT project management or IT service management is an advantage.

3–5 years of experience in IT support, business analysis, or project coordination.

Exposure to manufacturing IT systems (MES, SCADA, ERP integration, LIMS, EBR) is highly preferred.

Experience supporting regulated environments (pharma, food & beverage, chemical, etc.).

Familiarity with IT operations and infrastructure basics.

Company Overview:

PT Etana Biotechnologies Indonesia has an affiliate company in Indonesia that will invest in building a biosimilar plant, where drug substance (host cell) and manufacturing process will be carried out locally.

The company portfolio consists of a wide range of biosimilars in the fields of hormone and is looking forward to being involved in the development of front-edge biotech products, with an impressive track record of major scientific discoveries.