IT Asset & Administration Coordinator

Gear Inc.; Denpasar; On-site; USD 15.000 - 25.000; Full time

Job summary

A leading company in Southeast Asia is seeking an IT Asset & Administration Coordinator to manage IT assets and provide administrative support. The role involves maintaining asset records, supporting IT infrastructure, and collaborating with teams to ensure compliance. Candidates should have a relevant degree and strong organizational skills.

Benefits

Attractive basic salary

Allowance for attendance and transportation

Mental Health Care service

BPJS Kesehatan

BPJS Ketenagakerjaan

Private Health Insurance

Monthly internal events

Paid leave

Career path opportunities

Qualifications

• 0-2 years of experience in IT asset management or IT administration.
• Familiarity with IT infrastructure components.
• Knowledge of system security techniques.

Responsibilities

• Maintain accurate records of IT assets and conduct audits.
• Provide first-level support for IT hardware and software issues.
• Assist in user account management and IT documentation.

Skills

Organizational skills

Interpersonal skills

Communication skills

Problem-solving skills

Attention to detail

Multitasking

Education

Bachelor’s degree in Information Technology

Bachelor’s degree in Computer Science

Bachelor’s degree in Business Administration

Tools

Microsoft Office Suite

IT asset management tools

Ticketing systems

Active Directory

Job description

ABOUT US

Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.

JOB INFORMATION

Job title: IT Asset & Administration Coordinator

Job Description

IT Asset Management:

• Maintain accurate records of IT assets including procurement, deployment, inventory, and disposal.
• Coordinate asset tagging, labeling, and tracking across the organization.
• Conduct regular physical audits and reconcile asset discrepancies.
• Monitor asset warranty status, lease agreements, and service contracts.
• Generate reports on asset utilization, aging, and lifecycle status to support budgeting and planning.
• Assist in developing and enforcing IT asset management policies and procedures.
• Collaborate with procurement and finance teams to ensure proper asset accounting and compliance.

IT Administration Support:

• Provide first-level support for IT hardware and software issues, escalating complex problems as necessary.
• Assist with user account management, including creation, modification, and deactivation in systems like Active Directory.
• Support the setup, configuration, and deployment of IT equipment and software for new hires and existing employees.
• Help maintain and update IT documentation, including system configurations, network diagrams, and user guides.
• Coordinate IT-related communications and training sessions for end-users.
• Assist in monitoring IT infrastructure health and escalate issues to appropriate teams.

Job Requirement

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field preferred.
• 0-2 years of experience in IT asset management, IT administration, or related roles.
• Familiarity with IT asset management tools and ticketing systems.
• Basic knowledge of IT infrastructure components, including hardware, software, and network fundamentals.
• Good organizational skills and attention to detail.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Knowledge of Active Directory and basic user account management is a plus.
• Have knowledge about setup and installing the Windows Server system (Active Directory, GPO).
• Knowledge of system security techniques.
• Good problem-solving and communication skills.

Benefit

• Attractive basic salary
• Allowance (attendance, transportation, overtime, and public holiday)
• Mental Health Care service (on site Psychologist and mental health application)
• BPJS Kesehatan
• BPJS Ketenagakerjaan
• Private Health Insurance
• Monthly internal events
• Paid leave
• Career path

Working Environment

• International, fun, and professional working environment:
• Working closely with experienced foreign experts;
• Free drinks (coffee, mineral water, etc.)
• Training and career development opportunities;
• Sport activities and game room.

Working Location: Imam Bonjol No 502, West Denpasar, Bali