IT Application Support (Java)

PT. Wide Technologies Indonesia; Jakarta Utara; On-site; IDR 199.368.000 - 398.738.000; Full time

Job summary

A leading technology solutions provider in Indonesia is seeking a skilled IT Java Developer Support professional. This role involves maintaining, troubleshooting, and enhancing Java-based applications while collaborating with cross-functional teams for efficient issue resolution. The ideal candidate has a bachelor's degree in computer science or IT and 1-5 years of experience in Java application support or development. Strong proficiency in Java and problem-solving skills are essential.

Qualifications

• 1-5 years of experience in Java application support or development.
• Strong proficiency in Java, J2EE, Spring Boot, Hibernate, REST APIs.
• Willing to work from the office.

Responsibilities

• Provide L2/L3 support for Java-based applications.
• Monitor application performance, logs, and error reports.
• Troubleshoot and resolve production incidents.
• Work closely with DevOps, infrastructure, and QA teams.
• Analyze and debug code defects.
• Develop and deploy bug fixes, patches, and small feature enhancements.
• Optimize queries, APIs, and system processes.
• Assist in code reviews and documentation.

Skills

Java

J2EE

Spring Boot

Hibernate

REST APIs

Problem-solving

Analytical thinking

Education

Bachelor’s degree in Computer Science, IT, or related field

Job description

We are seeking a skilled and proactive IT Java Developer Support professional to maintain, troubleshoot, and enhance Java-based applications. The ideal candidate will provide technical support, resolve application issues, and ensure the seamless performance of software systems in a production environment. This role requires expertise in Java development, debugging, and collaboration with cross-functional teams to resolve technical challenges efficiently.

Key Responsibilities:

Provide L2/L3 support for Java-based applications, diagnosing and resolving technical issues.

Monitor application performance, logs, and error reports to identify potential issues.

Troubleshoot and resolve production incidents in a timely manner, minimizing downtime.

Work closely with DevOps, infrastructure, and QA teams to ensure system stability.

Analyze and debug code defects, perform root cause analysis, and provide fixes.

Develop and deploy bug fixes, patches, and small feature enhancements using Java.

Optimize queries, APIs, and system processes for better performance.

Assist in code reviews, documentation, and knowledge sharing with the team.

Required Qualifications & Skills:

Bachelor’s degree in Computer Science, IT, or related field.

1-5 years of experience in Java application support or development.

Strong proficiency in Java, J2EE, Spring Boot, Hibernate, REST APIs.

Strong problem-solving and analytical thinking.

Willing to WFO (Work From Office)

About the company: Wide Technologies Indonesia is a company that provides solutions for the bank, financial, and telecommunication industry, with a focus on product innovation and development.