Interpreter - Cantonese - Work-From-Home (Indonesia)

Teleperformance Malaysia Sdn Bhd; Jakarta Selatan; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading digital business services firm is looking for remote interpreters to facilitate communication between individuals with language barriers. Candidates must be bilingual in English and another language, possess excellent listening and note-taking skills, and be sensitive to cultural differences. Join a dynamic team that emphasizes growth and collaboration.

Qualifications

• B2 CEFR English Level bilingual with other required languages.
• Able to process information quickly and accurately.
• Good note-taking skills to maintain accuracy.

Responsibilities

• Provide language interpretation between individuals.
• Handle calls and render conversations in consecutive interpretation.
• Explain cultural concepts to avoid miscommunication.

Skills

Excellent listening skills

Bilingual in English and other languages

Ability to remain neutral

Cultural sensitivity

Job description

Responsibilities

• Provide language interpretation from one language to another for individuals with language barriers to understand and communicate with each other
• Handling telephone or video calls on demand and render meaning of conversations in consecutive interpretation between speakers of English
• Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous
• The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.
• Excellent listening, retention and note taking skills to maintain a high level of accuracy
• Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
• Ability to quickly establish personal credibility
• Ability to follow client\'s instructions closely
• Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
• B2 CEFR English Level bilingual with other required languages
• Able to work from home on a permanent basis

About TP

Call Centre & Customer Service More than 10,000 employees

TP (Formerly Known As Teleperformance)

TP is a global leader in digital business services, delivering customer experience solutions for some of the world’s most respected brands. With over 410,000 employees across 170 countries, TP blends advanced technology with human empathy to support customers across voice, chat, email, and social platforms.

TP Malaysia is a certified Great Place to Work and a leading multilingual hub supporting more than 20 languages. The site has been recognized for innovation in AI, virtual reality training, and employee engagement.

This is where people grow, thrive, and succeed together through #MoreTogether.