Insurance Specialist (Denpasar) - Zurich Asuransi Indonesia

Zurich 56 Company Ltd; Denpasar; On-site; USD 10.000 - 15.000; Full time

Job summary

Zurich 56 Company Ltd seeks a motivated sales professional to sell insurance products and manage client relationships from our office in Denpasar, Bali. You'll utilize customer interaction skills to identify needs and contribute to business growth. Join a dynamic team that values creativity and customer focus!

Qualifications

• Strong sales intuition and understanding of customer needs.
• Experience in the insurance industry is a plus.
• Ability to cross-sell and maintain data integrity.

Responsibilities

• Sell insurance products and manage customer interactions effectively.
• Ensure timely quotations and support marketing campaigns.
• Collaborate with other teams to enhance service delivery.

Skills

Sales Skills

Customer Interaction

Problem Solving

Job description

Job Summary

To sell insurance products to customers and small businesses on the phone and over email, identifying customer needs and taking action accordingly to contribute to the development of business and enhancement of the organization's products, services, and processes.

Job Accountabilities - Key Accountabilities

Sells the organization's propositions to new and existing clients. Acts as the customer's point of entry into the Zurich organization, takes responsibility for the customer experience with Zurich, resolves and/or escalates their issues, and keeps oversight of service delivery to ensure service expectations are fulfilled at all stages of the process (e.g., claims, invoicing). Shows a good understanding of customer needs and applies advanced customer interaction skills. Identifies customer needs and advises on propositions, suggesting additional offerings to existing clients (cross-selling). Ensures quotations are issued promptly and accurately, possibly with the help of a customer service team, and maintains data integrity within relevant systems. Demonstrates expected sales behavior while adhering to local standards and processes. Supports marketing campaigns, provides input, and actively contributes to enhancing the organization's products, services, and processes. Works closely with other organizational units, provides training, and participates in projects as appropriate.

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking, "What can go right?"

We are an equal opportunity employer who values the uniqueness of each employee—that’s what makes our team great!
Join us as we explore new ways to protect our customers and the planet.