Information Technology Account Manager

VLink Inc; Daerah Khusus Ibukota Jakarta; On-site; USD 30.000 - 45.000; Full time

Job summary

A leading company VLink Inc is looking for an IT Account Manager to identify potential clients and drive IT resources sales. This role involves managing client relationships, ensuring documentation completeness, and providing sales performance reports. Ideal candidate has a solid background in IT consulting, strong communication skills, and at least 4 years of relevant experience.

Qualifications

• 4+ years of experience in IT consulting service industries.
• Experience in IT Account Management or Business Development roles.
• Excellent English proficiency required.

Responsibilities

• Identify and target potential clients for IT resources.
• Serve as primary contact for clients and address inquiries.
• Manage client relationships and provide service updates.

Skills

Communication

Negotiation

Presentation

Problem Solving

Education

Bachelor's degree in Business, Marketing, Communication, IT, or related field

Master's degree (a plus)

Job description

Requirements

• Bachelor's degree in Business, Marketing, Communication, IT, or a related field (Master's degree is a plus)
• 4+ years of proven experience in IT consulting service industries.
• Experience in IT Account Management or Business Development roles, specifically in IT staffing, Software Development, SaaS, etc.
• Proficient in full-cycle business development, particularly in selling IT resources and contracts.
• Fundamental understanding of IT job requirements, market industry, services, and technology solutions.
• Knowledge of country regulations, end-to-end recruiting activities, finance/tax for customer invoicing, contract renewals, and HR operations.
• Excellent communication, negotiation, and presentation skills (English proficiency required).
• Strong logical reasoning, problem-solving abilities, and a results-oriented mindset.

Responsibilities

• Identify and target potential clients requiring IT resources, including products, services, or staffing solutions; present, negotiate, and close deals to generate revenue.
• Serve as the primary contact for clients, addressing inquiries and concerns promptly.
• Ensure all mandatory documents, client agreements, job requirements, resource budgets, contract durations, compensation/benefits, and service arrangements are completed before the hiring process begins.
• Gather job requirements from clients and translate budgets into job listings for recruiters.
• Send resumes to clients and respond to user inquiries in a timely manner.
• Provide regular updates to the recruitment team on live code, interview schedules, and application statuses.
• Gather client feedback on service quality and collaborate with internal teams to address issues or improvements.
• Manage client relationships and maintain engagement throughout the recruitment process.
• Provide reports on sales performance, pipeline status, and market trends; analyze data for improvements.
• Collaborate with recruitment, operations, legal, and finance teams to finalize contracts.