Indonesia Regional Service Director

Veralto; Jakarta Pusat; Hybride; IDR 900 000 000 - 1 300 000 000; Plein temps

Avantages offerts par ce poste

Orientation & training program

Career development opportunities

Collaborative global team

Résumé du poste

Veralto is seeking an experienced Service Director to lead all service delivery across Indonesia with a hybrid work model in Jakarta. You will drive customer satisfaction, manage a regional service team, and align with global strategies to deliver superior support and revenue growth.

The role requires 10+ years in service leadership, strong financial acumen, and proven ability to manage P&L and budgets while expanding service offerings in a complex market.

Qualifications

• Extensive leadership experience in service/operations with revenue targets.
• Strong focus on customer satisfaction and retention.
• Ability to drive change and improve processes using new approaches.

Responsabilités

• Lead service delivery and customer success across Indonesia.
• Develop and implement service strategies aligned with global and regional goals.
• Oversee P&L, budgets, and service contracts to drive profitability.

Connaissances

Commercial leadership

Customer satisfaction

Change management

Financial acumen

Description du poste

Veralto is seeking an experienced Service Director to lead all service delivery across Indonesia with a hybrid work model in Jakarta. You will drive customer satisfaction, manage a regional service team, and align with global strategies to deliver superior support and revenue growth.

The role requires 10+ years in service leadership, strong financial acumen, and proven ability to manage P&L and budgets while expanding service offerings in a complex market.