Hybrid Retail Sales Associate - In-Store & Online

Thamrin Group; Palembang; Hybrid; IDR 55,104,000 - 82,656,000; Full time

Benefits offered by this job

Hourly wage + incentives

Health insurance

Employee discount

Paid training

Team atmosphere

Job summary

Thamrin Group is seeking a Sales Associate to support expanding retail operations across in-store and online channels. You will assist customers with product info, guide them through the online shopping process, and ensure a positive brand experience.

The role emphasizes hybrid customer interactions, sales support, and knowledge of current promotions. A dynamic, team-oriented environment and opportunities for skill development are offered.

Qualifications

• High school diploma or equivalent.
• Previous retail sales or customer service experience preferred.
• Familiar with online shopping procedures and e-commerce platforms.
• Strong communication and interpersonal skills.

Responsibilities

• Assist customers in selecting products and explain features.
• Guide customers through online purchasing, website navigation, and checkout.
• Handle inquiries and resolve issues related to online orders, deliveries, and returns.
• Process sales transactions both in-store and online.
• Maintain knowledge of current promotions and product offerings.
• Support store merchandising and presentation.

Skills

Customer service

Interpersonal skills

E-commerce platforms

Hybrid work

Communication

Education

High school diploma

Tools

POS systems

E-commerce platforms

Job description

Thamrin Group is seeking a Sales Associate to support expanding retail operations across in-store and online channels. You will assist customers with product info, guide them through the online shopping process, and ensure a positive brand experience.

The role emphasizes hybrid customer interactions, sales support, and knowledge of current promotions. A dynamic, team-oriented environment and opportunities for skill development are offered.