HUB Recovery Worker

Change Grow Live; Pondok Ranji; On-site; GBP 27.000 - 33.000; Full time

Job summary

A community support organization in Camden is seeking a resilient Hub Worker to provide compassionate support to individuals facing homelessness. The role requires excellent communication and the ability to work collaboratively with partner agencies. A competitive salary and benefits package, including professional development opportunities and 25 days of holiday, are offered.

Benefits

Competitive salary and benefits package

Ongoing professional development and training opportunities

25 days of holiday plus bank holidays

Qualifications

• In-depth experience working with vulnerable individuals, including those with substance misuse and mental health issues.
• Ability to conduct comprehensive assessments.
• Experience delivering structured interventions using evidence-based techniques.

Responsibilities

• Supporting individuals in accessing accommodation, health services, and other vital support.
• Working flexible hours, including weekends.
• Using assertive outreach approaches to engage with individuals.

Skills

Experience in substance misuse or similar field

Excellent communication and interpersonal skills

Resilience, empathy, and patience

Job description

Overview

Do you believe in the power of connection and making a real difference?

At Change Grow Live, we believe in the power of outreach and the importance of meeting people where they are. We provide compassionate, non-judgmental support to individuals facing homelessness and street-related challenges, offering a safe and respectful space where everyone is valued. Our core values—being open, compassionate, and bold—guide us as we empower people to take meaningful steps toward stability, growth, and new opportunities.

We are seeking a resilient and adaptable Hub Worker to join our Camden Routes off The Streets (RTS) team.

This role is vital in delivering person-centred support to individuals who are experiencing homelessness or engaging in street activity. As part of a diverse and professional team, you will help individuals access essential health, social care, and housing services, supporting them to rebuild their lives and re-engage with their community.

About Camden RTS: Camden RTS, commissioned by Camden Council, delivers vital support to rough sleepers and individuals engaged in street-based activity. The service combines assertive outreach with a multi-agency hub, providing tailored interventions to support people to move off the streets and access services that meet their unique needs.

Additional Information:

Location: Camden

Hours: Full-time (37.5 hours per week)

Yearly Full Time Salary Range: £27,861.26 - £32,002.35 (pro rata for part time hours)

London weighting Allowance: £4,133.14 (pro rata for part time)

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

The Role: As a Camden RTS Hub Key Worker, you will be at the heart of our services for individuals experiencing homelessness.

Your key responsibilities will include:

• Supporting individuals in accessing accommodation, health services, and other vital support through assessments, referrals, and casework.
• Working flexible hours, including weekends, to ensure you are available when your support is most needed.
• Using assertive outreach approaches to engage with individuals, assess their needs, and make appropriate referrals to services that will help them progress.
• Engaging with individuals involved in rough sleeping, street-based drinking, begging, substance use, and sex work.
• Collaborating with partner agencies to deliver comprehensive support plans.
• Using motivational interviewing and psychologically informed approaches to help individuals engage with services and make meaningful changes.

What We Are Looking For:

To excel in this role, you will be flexible, adaptable, and committed to supporting all aspects of the RTS service. You will have:

• Experience in substance misuse or a similar field.
• In-depth experience working with vulnerable individuals, including those with substance misuse and mental health issues.
• Experience delivering structured interventions using evidence-based techniques such as motivational interviewing and cognitive behavioural therapy.
• Excellent communication and interpersonal skills, with a genuine commitment to helping others.
• Ability to conduct comprehensive assessments and work collaboratively with service users to create tailored support plans.
• Resilience, empathy, and patience to support individuals through challenging situations.

What We Offer:

Joining our team means becoming part of a compassionate community dedicated to making a difference. We offer:

• Competitive salary and benefits package, including Inner London Weighting.
• Ongoing professional development and training opportunities.
• A supportive and collaborative work environment.
• 25 days of holiday (plus bank holidays), increasing with service.
• Paid ‘Wellness’ hour each week, along with access to a Wellness Hub and Employee Assistance Programme.
• Contributory pension scheme.
• Discounts for shopping, cinema, holidays, and more.
• Career development and progression opportunities.
• Refer a Friend Scheme.

Please review the full job description and submit your application, aligning your experience with the role's requirements.

**If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role.

You can find out more hereSkilled Worker visa: Overview - GOV.UK (www.gov.uk)

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

Inner London Weighting (£4,133.14)

Closing Date

24/8/2025

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Cate Taylor | [e-mail] post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.