HR Services Manager

Talent Hunts Indonesia; Bosar Maligas; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A recruitment agency seeks an HR Service Manager in Sumatera Utara to manage comprehensive HR functions, including employee engagement and workplace services. The role requires at least 8-10 years of experience in HR within the manufacturing sector, along with strong leadership capabilities and professional English proficiency. This position offers an opportunity to significantly impact HR operations and workplace management.

Qualifications

• 8-10 years of HR experience in the manufacturing industry.
• Proven skills in handling end-to-end HR development.
• High integrity and strong communication skills.

Responsibilities

• Manage and oversee various HR practice areas.
• Collaborate with HR Business Partners and service teams.
• Evaluate and recommend improvements to employee policies.
• Oversee HR operational support, including payroll administration.

Skills

People management

Leadership skills

Professional English proficiency

End-to-end HR development

HR process application

Education

Bachelor's degree

Job description

As the HR Service Manager, you will partner with the HRBP Manager on mapping out potential areas of improvement within HR, which covers end-to-end HR scope i.e. Onboarding, talent management, compensation & benefits, employee engagement, and industrial relations. Also to lead and supervise workplace services : Office facilities, transportation and accommodation.

Key Responsibilities / Accountabilities

HR Services

• Manage and involved in various practice areas within Human Resources Services i.e. employee orientation, compensation & benefits, performance management, people movement and termination.
• Collaborates/works closely with HR Business Partners Manager & HR Service teams to assess / anticipate human resource-related needs to develop programs and solutions. And maintains awareness of the culture, plans, and competition of the practice under the HR view
• Responsible for evaluating country employee programs, recommending improvements to employee relations policies to ensure compliance with internal and the federal /state authority requirements
• Responsible in managing team member to provide & execute HR operational support in the country including administering payroll, employee personnel files, people mobility related work and Immigration Matters
• Handles staffing issues, such as mediating disputes and directing disciplinary procedures
• Ensuring that the company's compensation and benefits are align with market structure and complimentary to the organization's responsibility
• Provides support on the other areas of human resources when required and to assist in ad-hoc projects/tasks where necessary

Medical Occupational Health

• Managing and overseeing MoH programme ; Check Up, Well Being etc
• Managing employee medical claim and policies

Workplace Services

• To manage and supervise workplace services and facilities agenda.
• Engaged with 3P in providing workplace services and facilities.
• Managing employee accommodation and transportation

Qualifications & Competency Required

• At least a bachelors degree, Post Graduate Diploma, or Professional Degree
• Professional English proficiency, both verbal and written
• Proven skilled in handling end-to-end HR development (People Operations and General Affairs) in managerial level.
• At least 8-10 years of solid knowledge and HR experience in Manufacturing industry
• Sound know-how of and experience in the application of HR concepts, processes, and instruments
• Excellent people management and leadership skills
• High integrity and have an open, collaborative communication style.