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Housekeeping Supervisor

Hilton

Indonesia

On-site

USD 12.000 - 20.000

Full time

2 days ago
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Job summary

A leading hospitality brand, Hilton, is seeking a dedicated Housekeeping Supervisor for its Umana Bali location. The role involves leading the housekeeping team, ensuring exceptional guest service through cleanliness, and maintaining brand standards. Candidates with supervisory experience and a passion for hospitality are encouraged to apply. This full-time position offers a dynamic work environment where you will be pivotal in enhancing guest experiences.

Qualifications

  • Prior supervisory experience in housekeeping is essential.
  • Strong organizational and communication skills are required.
  • Must have a passion for exceptional guest service.

Responsibilities

  • Allocate work duties and supervise team members in housekeeping operations.
  • Carry out routine inspections of rooms and service areas.
  • Ensure adherence to hotel brand standards in all housekeeping activities.

Skills

Organizational skills
Analytical skills
Communication
Attention to detail
Guest service

Education

Previous experience in housekeeping supervisory role

Tools

Microsoft Office

Job description

What will I be doing?

As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:

  • Allocate work duties to Team Members
  • Perform routine inspections of all check out rooms and spot checks of all occupied rooms
  • Report and follow up on any maintenance defects or other issues
  • Inspect, routinely, service areas, store rooms and corridors
  • Schedule and supervise deep cleaning and any other projects
  • Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
  • Manage, efficiently, stock control and the maintenance of equipment
  • Provide excellent Guest service, including VIP and other special requirements
  • Ensure the adherence to hotel brand standards at all times


What are we looking for?

Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in a Housekeeping supervisory role
  • A successful track record of managing a team
  • Strong organizational and analytic skills
  • An attention to details
  • Strong communication skills
  • A passion for delivering exceptional levels of guest service
  • Proficiency, preferred, with computers and computer programs, including Microsoft Office


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Umana Bali, LXR Hotels & Resorts

Schedule

Full-time

Brand

LXR by Hilton

Job

Housekeeping and Laundry
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