Housekeeping Coordinator

Four Points by Sheraton; Tembeling; On-site; IDR 45,000,000 - 75,000,000; Full time

Job summary

Four Points by Sheraton Lagoi Bay in Indonesia is seeking a detail-oriented Housekeeping Supervisor to oversee room status, cleaning priorities, and daily operations. You will coordinate with Housekeeping, Engineering, Front Office, and Laundry to ensure efficiency and guest satisfaction.

Responsibilities include maintaining room assignment records, reporting discrepancies, and supporting hotel safety policies.

Qualifications

• High school diploma or GED required.
• At least 1 year of related work experience.
• No supervisory experience required.
• Licenses or certifications: None.

Responsibilities

• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
• Assist Housekeeping management in managing daily activities and coordinate with Housekeeping, Engineering, Front Office, and Laundry.
• Prepare and distribute room assignments to Housekeeping staff; record and monitor Do Not Disturb rooms.
• Follow safety policies, maintain professional appearance, and protect hotel assets.
• Enter and locate work-related information using computers.

Skills

Teamwork

Communication

Customer service

Education

High school diploma or GED

Job description

Additional Information

Location: Jalan Gurindam Duabelas Lot B12 Mix S3, Lagoi Bay, Kawasan Pariwisata International Lagoi, Sebong Lagoi, Kecamatan Teluk Sebong, Kabupaten Bintan, Indonesia VIEW ON MAP

Schedule: Full Time

Located Remotely?: N

Position Type: Non-Management

Position Summary

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.