Hotel Manager - Executive Office - Jumeirah Bali

Jumeirah; Provinsi Bali; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading luxury hotel in Bali is seeking a Hotel Manager to oversee operations and continuously improve guest experiences. Ideal candidates will have over 10 years in hospitality with significant leadership experience. Strong leadership and communication skills are essential for this role. The position offers a supportive work environment and competitive benefits including health care and career development opportunities.

Benefits

Supportive work environment

Learning & Development programmes

Internal mobility opportunities

Colleague discounts

Health care and insurance benefits

Competitive salary and incentives

Qualifications

• Minimum of 10 years of experience in hospitality industry, preferably with international luxury brand.
• At least 3 years in a similar leadership role.
• Ability to understand financial concepts and reports.

Responsibilities

• Assist in implementing commercial and revenue management strategy.
• Translate strategy into annual operational plans for departments.
• Lead core operational activities and conduct inspections.
• Drive audit and compliance strategies for exceptional guest experiences.
• Monitor guest service standards and verify satisfaction levels.

Skills

Leadership skills

Communication skills

Interpersonal skills

Financial analysis

Education

Bachelor’s degree in hospitality or Business

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Bali

Jumeirah Bali is a water-inspired sanctuary in Uluwatu, with architecture that pays tribute to the lost Majapahit Empire. Perched on a limestone cliff with sweeping ocean views, the all-villa resort blends Balinese charm with Arabian hospitality, offering private pools and panoramic views. Guests can enjoy a range of dining options, the Talise Spa featuring Bali’s first hammam, and a fitness centre.

About the Job

An exciting opportunity has arisen for a Hotel Manager to join Jumeirah Bali.

The main duties and responsibilities of this role are:

• Assist the General Manager in implementing the property's commercial and revenue management strategy by evaluating guest needs, guest mix, and competitive set, and recommending appropriate products/services and operational changes to ensure high levels of occupancy and profitability.
• Translate the strategy into annual operational business plans for all operations departments, monitor and manage performance to ensure continuous improvement.
• Lead core operational activities (rooms, food and beverage, housekeeping, engineering, front office, IT, etc.) by conducting inspections, facilitating team meetings, managing guest requests and feedback, and monitoring services.
• Drive and implement audit and compliance strategies with standard operating procedures, practices, and policies to enable exceptional guest experiences in line with Jumeirah standards.
• Monitor and emphasize guest service standards, oversee guest service feedback channels, and verify guest satisfaction levels to reinforce guest-centricity and continuously improve guest services.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of 10 years of experience in the hospitality industry, preferably with an international luxury hospitality brand, including at least 3 years in a similar leadership role.
• Bachelor’s degree in hospitality, Business or equivalent from an accredited and renowned University.
• Ability to understand financial concepts, reports, and data.
• Excellent leadership, communication and interpersonal skills.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure