Hotel Cleanliness Supervisor - HK25127488Remote

Sheraton Bali Kuta Resort; Cinunuk; Remote; IDR 242.052.000 - 322.737.000; Full time

Job summary

A luxury hotel chain is seeking a Hotel Cleanliness Supervisor to inspect guest rooms and public areas, manage housekeeping staff, and ensure quality standards. This role requires at least one year of related and supervisory experience. Ideal candidates will have a high school diploma and strong communication skills. This position offers an opportunity to join a respected hospitality brand committed to service excellence.

Benefits

Competitive salary

Employee discounts

Training and development programs

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Inspect guest rooms and public areas to ensure quality standards.
• Assist management in hiring and training employees.
• Communicate effectively with other departments.

Skills

Attention to detail

Teamwork

Communication skills

Education

High school diploma or G.E.D. equivalent

Job description

Hotel Cleanliness Supervisor - HK25127488Remote

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Hotel & Accommodation Services 51-100 employees

Close to north Jakarta’s must-sees, including its world-class shopping district Mangga Dua, and the city’s flourishing business and manufacturing districts, The Media Hotel & Towers is a luxury 5-star hotel in Jakarta with easy access to the Jakarta International Expo and the Jakarta International Airport.Created to be mini retreats, our 350 hotel guest rooms have everything for a wonderful night. With facilities as 4 different restaurants, 2 lounges, a spa and fitness centre and multiple function rooms, The Media Hotel & Towers is the perfect location for a memorable stay.

Close to north Jakarta’s must-sees, including its world-class shopping district Mangga Dua, and the city’s flourishing business and manufacturing districts, The Media Hotel & Towers is a luxury 5-star hotel in Jakarta with easy access to the Jakarta International Expo and the Jakarta International Airport.Created to be mini retreats, our 350 hotel guest rooms have everything for a wonderful night. With facilities as 4 different restaurants, 2 lounges, a spa and fitness centre and multiple function rooms, The Media Hotel & Towers is the perfect location for a memorable stay.

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