Hospitality Sales Pro: Territory Growth & Quota Wins

Pt Commeasure Solutions Indonesia; Denpasar; Presencial; IDR 89.280.000 - 133.920.000; Jornada completa

Descripción de la vacante

Hilton is seeking a Reservation Supervisor / Team Leader in Bali to lead the reservations team and oversee group sales, planning, and coordination. You will drive revenue strategies, manage inventory and blocks, and ensure exceptional guest experiences.

The role emphasizes leadership, operational excellence, and collaboration with internal teams to deliver memorable stays while upholding Hilton's hospitality standards.

Formación

• Proven experience in reservations, revenue, or hotel operations, ideally in a leadership capacity.
• Strong administrative, organizational, and time management skills.
• Excellent communication and presentation skills, both written and verbal.
• High attention to detail with the ability to manage multiple priorities.
• Proficiency in hotel systems (OnQ PM, R&I, Delphi, IDeaS GRO v3) and Microsoft Office.

Responsabilidades

• Support daily reservations operations: manage room inventory, group blocks, cut-off dates, rate restrictions, occupancy strategies, and system usage.
• Coordinate group reservations: process rooming lists, billing requirements, and special requests; liaise with planners, housing bureaus, and internal departments.
• Assist with revenue optimization: monitor reservations activity and support rate and occupancy strategies to maximize revenue.
• Provide reservations support: handle reservation requests and provide service to team members and customers as needed.
• Support department operations: assist with departmental projects, prepare reports, and provide administrative support to reservations leadership.
• Inspire and develop the team: supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Conocimientos

Reservations experience

Leadership

Communication skills

Organizational skills

Time management

Hotel systems proficiency

Revenue optimization

Microsoft Office

Herramientas

OnQ PM

R&I

Delphi

IDeaS GRO v3

Descripción del empleo

Reservation Supervisor / Team Leader

Job Identification:

Job Category: Guest Services, Operations, and Front Office

Job Schedule: Full time

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! The Reservation Supervisor / Team Leader takes responsibility for the group's sales and planning functions, as well as managing and leading the hotel's reservations team. As a Reservation Sales Executive, you're not just helping manage the hotel's reservations operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Support daily reservations operations: Assist in managing room inventory and availability, group blocks and rooming lists, cut-off dates, rate restrictions, occupancy strategies, and system usage
• Coordinate group reservations: Process rooming lists, billing requirements, and special requests, and facilitate communication of relevant information between meeting planners, housing bureaus, and internal departments
• Assist with revenue optimization: Monitor reservations activity and support rate and occupancy strategies to maximize revenue
• Provide reservations support: Handle reservation requests and provide service to team members and customers as needed
• Support department operations: Assist with departmental projects, prepare reports, and provide administrative support to reservations leadership
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Company Values

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Qualifications

• Proven experience in reservations, revenue, or hotel operations, ideally in a leadership capacity.
• Strong administrative, organizational, and time management skills.
• Excellent communication and presentation skills, both written and verbal.
• High attention to detail with the ability to manage multiple priorities.
• Proficiency in hotel systems (OnQ PM, R&I, Delphi, IDeaS GRO v3) and Microsoft Office.
• A commercial mindset with the ability to identify and act on revenue opportunities.
• A positive, adaptable attitude with a commitment to team success and guest satisfaction.

Company Culture

Join an Award-Winning Workplace Culture

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.