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A leading company in the tech industry seeks a strategic leader to enhance user growth across Indonesia. This pivotal role involves developing comprehensive plans, analyzing consumer behavior, and driving initiatives to optimize user journeys on their platform.
Grab's Demand team (in which the User Experience & Growth team sits) is the heartbeat of our organization, flexing its resilience and creativity to catalyze the company's consistent growth. We draw strength from our profound understanding of our customers' needs, and utilize this knowledge to tailor consumer journeys, promotions and services that cater incredibly well to them.
From recommending delectable dishes tailored to our consumers' unique preferences, to offering promotions that are beneficial for our merchants, our team charts the growth path. Being a data-driven unit, we masterfully leverage information to yield actionable insights. Coupled with innovative marketing solutions, we aim to not only meet but anticipate and surpass our customers' expectations.
Get to Know the Role
This position is not just a role, but a unique opportunity to make an impact. Stationed primarily at Grab's Jakarta Office, the successful appointee will play a fundamental role in driving national user growth initiatives and strategies across the entire breadth of Indonesia. Responsibilities for this role aren't confined to strategizing. They also encompass ensuring the immaculate end-to-end execution of these strategies. Thus, offering a substantial platform to translate innovative ideas into action, and making a real difference in the user journey on our platform. In this pivotal role, you will be responsible for shaping the strategic direction of Grab's user operations in Indonesia, driving growth, and enhancing our market position. You will reporting to Head of Demand Deliveries and Mobility and based in Jakarta office.
The Critical Tasks You Will Perform