Head of Telesales

Talent Insider; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading HR consultancy service in Indonesia seeks an experienced Telemarketer to engage with prospective customers and maintain relationships with existing clients. The ideal candidate will have at least 5 years of telemarketing experience, excellent communication skills, and a proactive approach. This on-site role requires working 5 days a week in North Jakarta, focusing on effective sales strategies and client satisfaction.

Qualifications

• Minimum 5 years experience in telemarketing.
• Excellent presentation and negotiation skills.
• Highly motivated and detail-oriented.

Responsibilities

• Contact prospective customers by various means.
• Maintain contact with existing clients.
• Prepare reports and analysis on sales performance.

Skills

Communication skills

Negotiation skills

Detail-oriented

Customer service

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand. Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description:

• Contact Prospective Customers By Telephone, Face To Face Meeting, Chat And Email Marketing
• Identify Prospects That Fit The Target And Organize Events That Help You Grow Your Client Engagement
• Use Products Knowledge To Showcase The Solutions That Our Company Can Offer To Prospects Via Products Presentation
• Negotiate Price With Clients Who Are Interested In Making Orders
• Maintain Contact With Existing Clients To Make Sure They Are Satisfied
• Creating Effective Sales Strategy, Implementing And Monitoring The Performance Of The Strategy
• Addressing & Solving Issues And Proposing Framework To Prevent Recurring Issues
• Preparing & Presenting Reports And Analysis On Sales Performance
• Monitor And Maintain Ethics Of Telesales Sales Activities And Customer Handling To Avoid Any Misselling.

Job Requirements:

• At least 5 years experience as telemarketing
• Excellent communication, presentation and negotiation skills
• Highly motivated and detail-oriented individual
• Proficiency in Microsoft Office (especially Excel, Words & PowerPoint)
• Ability to offer excellent customer service
• Possess high integrity
• Comfortable working in fast-paced and target-oriented environment
• Willing to work from office 5 days a week in Kelapa Gading, North Jakarta Area