Head of Sales Operations

LV11 Electrolux Latvia Ltd.; Indonesia; On-site; USD 25.000 - 45.000; Full time

Job summary

A leading company is looking for a Sales Operations Manager to drive data-driven strategies in Indonesia. This role involves managing demand planning, supply chain operations, and leading a high-performing team while ensuring alignment with business objectives and metrics. The ideal candidate will possess strong negotiation and communication skills, with a balance of strategic and operational focus.

Qualifications

• Fundamental knowledge of supply chain and logistics.
• Ability to analyze metrics and inform decisions.
• Strong stakeholder management and influencing skills.

Responsibilities

• Lead and manage Sales Operations across Indonesia.
• Develop sales demand forecasting and strategic planning.
• Optimize supply chain and demand allocation efficiency.

Skills

Negotiation

Communication

Data-driven decision making

Innovative thinking

Job description

Time Left to Apply: End Date: July 26, 2025 (26 days left to apply)

Job Requisition ID: JR69417

Department: Supply Chain

Employment Type: Permanent

Job Description

Your Role

As the Sales Operations Manager, you will be a member of the Leadership team and will own the overall strategy for managing Sales Operations across Indonesia. Leading a dynamic leadership team, you will be responsible for demand and supply planning, order management, and customer service that support the business strategy, objectives, and budgets. This role is instrumental in driving data-driven strategy and will be a key contributor to our Sales transformation journey.

A Typical Day

• Develop and prepare sales & demand forecasting and strategic planning within the sales organization, ensuring high quality, accuracy, and consistency.
• Coordinate and facilitate monthly S&OP meetings to achieve demand plan consensus, including new product introductions, product sales, marketing activities, and supply plan balance and constraints.
• Lead Integrated Business Planning (IBP) to optimize demand forecasting and supply planning, promoting innovative thinking and collaboration.
• Measure, control, and improve S&OP plan accuracy through defined metrics.
• Propose and define key S&OP metrics, track benefits, and lead the development of planning strategies to manage supply plans, product availability, and inventory levels to meet sales demand and customer service metrics while controlling costs.
• Create and drive continuous improvement of demand planning, S&OP, customer service, and order processes.
• Develop strategies to optimize supply chain and demand allocation efficiency supporting business objectives.
• Address key supply-demand, service, and cost issues.
• Lead, motivate, and develop a high-performing team.
• Identify process improvements to enhance inventory management and improve Net Working Capital.
• Collaborate with Sales Leadership to identify business risks, escalate issues, and influence stakeholders for effective decision-making.

Who You Are

• You possess fundamental knowledge of the entire supply chain and logistics, understanding stakeholder interrelationships.
• You are an innovative thinker with strong negotiation and communication skills.
• You are data-driven and enjoy analyzing metrics to inform decisions.
• You thrive in a matrix organization, influencing across functions, levels, and geographies.
• You have a balance of strategic and operational focus.
• You are commercially savvy, financially knowledgeable, and interested in driving profitable sales growth.
• You demonstrate learning agility and can embrace and lead change within an organization.

Health and Safety

We prioritize your health and safety. Please ensure you:

• Take reasonable care for your health and safety.
• Ensure your actions do not affect the health and safety of others.
• Report incidents and hazards promptly.
• Follow policies and procedures.
• Attend safety training sessions.