Head of Sales - East Java & Bali

Link Net; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 400.000.000 - 450.000.000; Full time

Job summary

A leading company in the internet service provider sector is seeking a Senior Account Manager for the Surabaya & Bali markets. This role involves developing and overseeing sales strategies, managing client relationships, and driving revenue growth. The ideal candidate will have a strong background in telecommunications with proven experience in B2B sales, aimed at expanding market presence.

Benefits

Medical Insurance

Medical Check Up

Qualifications

• Minimum 3-4 years experience as Senior Account Manager or in similar roles in ISP/Telco.
• Strong knowledge in market segmentation in East Java and Bali.
• Proven track record managing B2B clients.

Responsibilities

• Develop and oversee sales strategies for East Java & Bali.
• Execute sales calls and manage customer complaints.
• Lead the sales team and ensure target achievement.

Skills

Sales strategy development

Customer relationship management

Lead generation

Job description

• Develop, implement, and oversee sales strategies tailored to the East Java & Bali markets to drive revenue growth and market expansion by set comprehensive sales plans and sales call plans.
• Execute sales calls to create new customer opportunities.
• Develop and perform compelling sales presentations to prospective clients.
• Create detailed sales proposals for new prospects.
• Generate accurate and competitive price quotations for new prospects.
• Oversee Sales Lead generation efforts to ensure consistent and qualified lead flow for the sales team.
• Track the progress of leads and coordinate with Sales Lead and Presales teams to optimize conversions.
• Ensure that pipeline management processes align with company standards and support overall sales objectives.
• Control and coordinate with the MDU and other technical departments for constructions and installations.
• Control sales support activities to schedule surveys of buildings.
• Facilitate presales support for complex deals, ensuring that product demonstrations, proposals, and technical documentation meet client expectations.
• Regularly visit and maintain good relationships with existing customers.
• Manage and handle customer complaints, offering rapid solutions.
• Address and resolve customer issues promptly to enhance satisfaction and loyalty.
• Collaborate closely with the Function Support & Billing team to streamline billing processes and resolve client billing inquiries efficiently.
• Create and submit daily, weekly, and monthly sales call and sales reports.
• Create accurate revenue estimations based on sales activities.
• Prepare and submit expense reports in a timely manner.

• Lead the sales team for the Surabaya & Bali areas, including strategy development, market growth initiatives, and customer relationship management.
• Ensure sales target achievement and business expansion in assigned regions.
• Minimum 3–4 years of experience as a Senior Account Manager, Head of Sales, or Branch Head in the ISP or Telco industry.
• Strong knowledge of market segmentation in East Java and Bali is highly preferred.
• Proven track record in managing B2B clients.
• Background in telecommunications or internet service providers (ISP) is essential.
• Willing to Work inGraha LinkNet Surabaya, East Java.

• Medical Insurance
• Medical Check Up