Head Of Reward & People Analytics

Tripatra; Tangerang; On-site; IDR 446,400,000 - 669,600,000; Full time

Job summary

DoubleTree by Hilton Jakarta Bintaro Jaya seeks a seasoned Chief Engineer to oversee all hotel engineering operations, plant, and equipment. You will manage budgets, ensure safety, regulatory compliance, and efficient building services across the property.

The role requires a strong background in HVAC, electrical and mechanical systems, and a track record of leading high-performing teams. Flexibility for 24/7 emergency coverage is essential to maintain guest comfort and assets.

Qualifications

• Engineering degree or relevant certification.
• 10+ years in hotel/building services or related field, 5+ years as Chief/Assistant Chief Engineer in a 5-star hotel.
• Strong engineering background with trade expertise, trade-qualified in Electrical, Mechanical, or Plumbing/Gas Fitting.
• Adapt to a flexible schedule; available 24/7 for emergencies.
• Specialized knowledge in HVAC, water treatment, hydraulics, chillers, electronics, lighting, elevators, fire safety, and related systems.
• Skilled in maintaining all hotel building services (e.g., security, A/C, plumbing, electrical, kitchen, laundry, lifts, TV/sound systems).
• Familiar with government regulations and technical standards.

Responsibilities

• Partner in leading facility operations: Direct functionality, safety, and compliance of buildings, mechanical/electrical systems, HVAC, life safety, and grounds.
• Oversee facility maintenance: Inspect facilities and supervise installation, maintenance, and repairs of systems.
• Support property improvement projects: Direct capital projects and rehab, including scheduling, budgeting, contractor bidding, and licensing/permitting.
• Oversee work order fulfillment: Ensure routine maintenance and repairs are assigned, verified, and documented.
• Ensure regulatory compliance: Communicate with government officials to maintain permits, coordinate inspections, and uphold safety and code standards.
• Cultivate a high-performing team: Drive engagement and retention through performance management, development, and recognition.
• Communication & Collaboration: Ensure professional communication between Engineering and all hotel areas.
• Customer Service Focus: Maintain a high customer service focus, guest privacy, comfort and confidentiality.
• Sustainability & Efficiency: Manage Lightstay platform, drive sustainability projects, monitor asset efficiencies on BAS.

Skills

HVAC

Electrical systems

Mechanical systems

Water treatment

Chillers

Elevators

Fire safety

Building automation

Education

Engineering degree or relevant certification

Job description

Chief Engineer - DoubleTree by Hilton Jakarta Bintaro Jaya

Job Identification:
Job Category: Engineering, Maintenance and Facilities
Job Schedule: Full time

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You are responsible for the entire engineering operations of all the hotel's systems, plant, and equipment. You ensure the POMEC budget is utilised as efficiently and effectively as possible to satisfy guest needs, the property, and its assets.

• Partner in leading facility operations: Assist in directing the functionality, safety, and compliance of buildings, mechanical systems, electrical systems, HVAC, life safety systems, and grounds in accordance with federal, state, and local regulations
• Oversee facility maintenance: Perform facility inspections and supervise construction, installation, maintenance, and repairs of electrical, mechanical, and architectural systems
• Support property improvement projects: Assist in directing capital projects and property rehabilitations - including scheduling, budgeting, contractor bidding, and licensing/permitting - while ensuring regulatory compliance
• Oversee work order fulfillment: Ensure routine maintenance and repairs are assigned, verified, and documented in the property maintenance management system
• Ensure regulatory compliance: Communicate with government officials to maintain permits, coordinate inspections, and uphold safety and code standards
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
• Communication & Collaboration: Ensure professional, efficient, and thorough communication between Engineering and all other hotel areas, fostering positive interactions at both individual and department levels
• Customer Service Focus: Maintain a high customer service focus, respecting guest privacy and ensuring their comfort and confidentiality
• Sustainability & Efficiency: Manage the Lightstay Corporate Responsibility platform, drive sustainability projects, and monitor asset efficiencies on the building automation system

In addition, this role requires the following minimum qualifications:

• Engineering degree or relevant certification
• 10+ years in hotel/building services or related field, 5+ years as Chief/Assistant Chief Engineer in a 5-star hotel
• Strong engineering background with trade expertise, trade-qualified in Electrical, Mechanical, or Plumbing/Gas Fitting
• Adapt to a flexible schedule; available 24/7 for emergencies
• Specialized knowledge in HVAC, water treatment, hydraulics, chillers, electronics, lighting, elevators, fire safety, and related systems
• Skilled in maintaining all hotel building services (e.g., security, A/C, plumbing, electrical, kitchen, laundry, lifts, TV/sound systems)
• Familiar with government regulations and technical standards

Our Purpose: Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper.