Head of Operations Strategy (Supply Chain)

Monroe Consulting Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading executive recruitment company is seeking a senior professional for a position in Jakarta, Indonesia. The ideal candidate will have over 8 years of experience in business process improvement within the logistics sector and possess strong analytical skills. Responsibilities include driving innovative strategies for efficiency and leading cross-functional initiatives. This role offers a chance to make significant improvements in logistics operations.

Qualifications

• Minimum 8 years of experience in business process improvement, logistics, or warehouse operations.
• Proven track record in project management with strict timelines and deliverables.
• Strong understanding of sortation center, logistics, and warehouse operations.

Responsibilities

• Identifying opportunities for efficiencies in work processes.
• Strategizing and executing improvement initiatives.
• Monitoring business process improvement initiatives.

Skills

Business process improvement

Logistics

Project management

Process excellence methodologies

Process analysis

Education

Bachelor's Degree in Engineering or Supply Chain

Tools

WMS

TMS

Job description

Overview

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading technology-driven retail and logistics company. As expansion continues, our client is seeking a senior professional with at least 8 years of experience in business process improvement and supply chain operations. The job is based in Jakarta, Indonesia.

Responsibilities

• Identifying opportunities and defining strategies for efficiencies in work processes, driving innovative approaches for cost savings, productivity, and quality across all hubs.
• Strategizing, planning, and executing short-, medium-, and long-term improvement initiatives.
• Ensuring sustainability of improvements through system control, automation, OKR setup, and process governance.
• Facilitating cross-functional collaboration to design, test, and refine business processes and practices.
• Spearheading and executing projects with strict timelines and deliverables.
• Conducting research, data analysis, and applying advanced analytical techniques to generate insights for supply chain operations.
• Monitoring end-to-end business process improvement initiatives, ensuring prioritization and measurable results.
• Coordinating with multiple business units and vertical operations to initiate and deliver improvement projects.
• Supporting and guiding the team to manage, prioritize, and deliver results effectively within strict timelines.
• Balancing top-down and bottom-up initiatives while providing clear direction to the team.
• Actively engaging with ground operations through regular visits to warehouses and sortation centers.

Job Requirements

• Bachelor's Degree in Engineering, Supply Chain, or other relevant fields (Engineering background is a plus).
• Minimum 8 years of experience in business process improvement, logistics, or warehouse operations.
• Proven track record in project management with strict timelines and deliverables.
• Strong understanding of sortation center, logistics, and warehouse operations.
• In-depth experience with process excellence methodologies (e.g., Lean Six Sigma, DMAIC).
• Strong knowledge in process analysis, improvements, and change management.
• Solid business and financial acumen.
• Proficiency in supply chain software and systems, including WMS and TMS.