Head of Operations - Maritime Logistic

Wirehire; Jakarta Pusat; On-site; IDR 900,000,000 - 1,300,000,000; Full time

Job summary

Wirehire, based in Indonesia, seeks a strategic Head of Operations to lead and optimize tug and barge operations across trading, shipping and mining services. The role focuses on improving efficiency, safety and profitability while guiding day-to-day activities and cross‑functional collaboration.

The candidate should bring extensive maritime operations experience, strong leadership, and the ability to manage complex processes and regulatory requirements in Indonesia.

Qualifications

• Senior operational experience in maritime logistics or offshore support.
• Experience in vessel operations, voyage planning, dispatch management.

Responsibilities

• Oversee day-to-day tug and barge operations to ensure on-time cargo delivery.
• Coordinate across trading, shipping and mining service units for seamless execution.
• Supervise voyage planning, scheduling, dispatch and routing to meet service levels.
• Collaborate with fleet management, HSE and technical teams for safe operations.
• Align operations with commercial teams to meet contractual commitments.

Skills

Maritime operations

Leadership

Stakeholder management

Voyage planning

Education

Bachelor's degree in Marine Engineering or Nautical Science

Master Mariner license (advantage)

Job description

About the job Head of Operations - Maritime Logistic

Position: Head of Operations
Location: Indonesia
Industry: Maritime Logistics (Tug & Barge Operations)

Overview

We are seeking an experienced and strategic Head of Operations to lead and oversee all operational aspects of a diverse business involved in commodities trading, shipping, and mining services, and streamline all facets of daily tug and barge operations. The ideal candidate will be responsible for optimizing day-to-day processes, ensuring operational efficiency, and supporting business growth across all service areas within the mineral industry value chain.

Key Responsibilities

Operational Oversight

• Lead and coordinate all day-to-day tug and barge operations, ensuring optimal fleet utilization, on-time cargo delivery, and operational efficiency.
• Lead and manage end-to-end operations across trading, shipping, and mining service units.
• Supervise voyage planning, scheduling, dispatch, and routing to meet service-level commitments and client expectations
• Collaborate with fleet management, HSE, and technical teams to ensure seamless execution of shipping activities.

Process Optimization & Efficiency

• Analyze operational workflows and implement process improvements to reduce downtime, fuel consumption, and logistics costs.
• Monitor KPIs such as fleet turnaround times, vessel availability, and voyage profitability.
• Leverage data and digital tools to improve visibility and decision-making across operations.

Team Leadership & Performance Management

• Manage and mentor operational staff including dispatchers, port coordinators, marine superintendents, and vessel crews.
• Establish clear performance targets and ensure accountability across the operations team.
• Foster a culture of operational excellence, teamwork, and continuous improvement.

Stakeholder Coordination

• Serve as the primary point of contact for internal and external operational matters, including coordination with clients, port authorities, agents, and service providers.
• Ensure alignment between operations and commercial teams to meet contractual commitments and resolve service issues.

Compliance & Safety Assurance

• Ensure that all operational activities comply with local and international maritime regulations, company safety standards, and environmental guidelines.
• Support the HSE and compliance teams in audits, inspections, and incident investigations.
• Promote a strong safety culture onboard vessels and at shore facilities.

Resource & Cost Management

• Oversee operational budgeting, cost tracking, and resource planning.
• Identify and control cost drivers without compromising service delivery or safety.
• Coordinate with the procurement and technical departments for the timely availability of spare parts, consumables, and service needs.

Qualifications and Experience

• Proven experience in a senior operational role within the maritime logistics, shipping, or offshore support sectors, with direct oversight of tug and barge operations.
• Deep understanding of vessel operations, voyage planning, dispatch management, and marine logistics in Indonesia.
• Strong knowledge of port and terminal operations, chartering concepts, and shipping documentation.
• Demonstrated leadership capabilities, team-building skills, and a results-driven mindset.
• Excellent organizational, problem-solving, and communication abilities.
• Bachelor's degree in Marine Engineering, Nautical Science, Logistics, or a related field. Holding a Master Mariner or Chief Engineer license is a strong advantage.